Misleading sale practice - Was trying to get my purchase from them due to the quick delivery time as claimed on its website. I initially placed the order on the basis that it would arrive by Dec 5, 2019. It turns out my order wasn't even processed for shipment as of Dec 5 and it is impossible for the parcel to arrive on time. I asked to cancel the order and get the item elsewhere, and was told that I can only return them for refund AT MY OWN EXPENSE.
Lesson learnt: Don't take the delivery time stated on its website seriously. They don't mean to abide by it.