Worst online shopping experience ever! Received the item with the magnetic tag still on. Asked for solution, and advise me to go the the local post office to ship the item back by using economic shipping, which takes more than 10 days to received. Also they can only return the shipping cost by giving store credit or paypal. I have not been using PayPal for so many years, and I don’t understand why I need to deal with all this and waste of my time! Australia is under lockdown, and I am already so busy with supervising my kids’ on line learning and trying to work from home at the same time. I asked for the pick up services as Australia is still under lockdown and mentioned I can even cover the gap! No. How END care about your customers feeling and trying to make their life so difficult. If you can’t afford to play don’t sell your product to overseas then. You don’t even understand the whole value of global fashion online retailer for. Bye bye