I wish I didn’t have to rate them any stars. I had a package go missing back And contact them back on 06/24. I was given information that THE COMPANY would raise the issue with DPD (police dept). After not hearing back from them, I reached out again and all of a sudden the method changed. All of a sudden I need to be the one who obtains a crime report for an issue that has been OVER A MONTH long gone. And all of a sudden I need to obtain this information to REOPEN the claim? They dropped the ball, now here I am left to do what THEY did not do. Not to even mention their terrible customer service. From PHIL especially and Noreen and Stephen who is useless himself. Needless to say, with all of the contact I’ve had with them and looking at their policy, I will be moving forward with legal action AGAINST End. Clothing regarding how this was handled and more. Its true what they say, always leave a paper trail !