Overview Reviews About Erasmusu Logo Erasmusu Reviews 912 • Great 4 stars: Great 4.2 In the Travel Agency category Reviews 912 Excellent 69% Great 12% Average 1% Poor 1% Bad 16% Filter by: All reviews service room landlord experience student website team accommodation money booking ... Search reviews Danielle 3 reviews 1 star: Bad Jan 9, 2021 Positive reviews are as fake as they are! They scam people! Even ex-employees admit that this is a scam business (reviews found on Glassdoor): "they scam people... Since I stopped working for them I got so many messages of people that are super angry with me! the reservation got canceled and they never received any money... Also; they ask people to put positive reviews so never believe the 5/5 comments; these are comments from themself ;) (...) Stop teaching people to lie and cheat. Make a system that motivates workers and don't have to double cross people." "The company only use free tools and tell you "doesn't matter about legal rules"." "(...) they have to see a little bit of a cheater inside of you, then you will be inside" (concerning their interview process for new employees) "The whole business model is kind of dubios (...)" Besides my own bad experience with them and all the other negative reviews I've seen, this really confirms that this "business" is built solely around scamming students out of their money... positive reviews are mostly fake and critical reviews are mostly removed, which explains their high score on Trustpilot which is as shady as Erasmusu and helps fraud businesses flourish Reply from Erasmusu Jan 19, 2021 Good morning Danielle, Thank you very much for your feedback. Unfortunately, we would like to point that Ms. Danielle words are a bit far from the reality. Ms. Danielle booked a property in Brussels with our help and her option was confirmed by one of our verified landlords. After that, Ms. Danielle started to send emails massively in order to cancel her booking, allegedly because both, Ms. Danielle and the landlord had found huge discrepancies at the moment of formalizing their contract, since both of them were reluctant to carry on with the procedure, and somehow suspicious from our platform. At that moment and due to the considerable insistency from both parts , Erasmusu decided to cancel her booking and refund her the payment. Later, we received evidence from messages in which Ms. Danielle and the landlord had organized the cancellation of this booking deliberately, in order to skip the payment of the service fee and using the platform fraudulently. After having used our services and gotten their contact data and arrange her arrival in Brussels, they decided that the fee was simply “expensive” and that the best idea was not to pay for a service they had already received. From this moment and if this were not enough, Ms. Danielle posts the same defamatory review synchronously every few days, in this and other platforms since August 2019. For all these reasons, Erasmusu has classified this case as solved, bearing in mind that nothing else can be done to help Ms. Danielle, at least from our side. Thank you very much for your understanding. Best regards, The Erasmusu team Advertisement jatt saab 1 review GB 1 star: Bad 3 days ago Scam agancy in Poland I have booked my property with this scam agency in Warsaw in Poland. everything has been paid in advance, Travel to Warsaw and trying to contact with landlord send a couple of emails no replied. She emailed me the next day and wrote me she is no aware of anything about my money or anything. She replied to me can you come on the property with cash at 22:00. Cash has never been discussed with the agency at all I wrote few emails to the agency to cancel my booking no reply. The third day in warsaw I contact another agency that provided me property the same day with no hassle. I have moved to a nice place, I contacted the agency to refunded my money that starts making stories. this is deposit money, they replied back to me this is rent money. when I send to them landlord email to the agency where landlord mention he/he has no money from this agency, This is really scamming very care full.