ERG left me a week ago on a Friday with a temp 90 min repair costing £348 but I still had many sockets not working and no power to my CH system the engineer said the office would get back to me with a quote for the rest of the work ASAP. A week later the Additional Works Department contacted me saying a quote was ready for this work. They quoted £1100! The engineer at the time said a section of cable 3 feet long had a fault on it and had to be replaced. The engineer, who at the time I thought was an ok guy said in the quote it would take all day to do it at emergency rate even though this would not be an emergency call-out. This is the shocking truth – I called a local electrical company on Wednesday, he came the next morning and redid all the fault-finding and confirmed it was in fact the 3 foot section of cable. He repaired the cables cut and disconnected by ERG and replaced the faulty section of cable. He was there less than 3 hours and charged £125. This proves ERG are absolute bandits, completely shameless and exploiting.