This Company are certainly everything the lower reviews say. A FRAUDULENT COMPANY. After calling the comany for a pipe flush I was asked for my Bank details, Yes, I agree what a fool I am. The Engineer turned up and was there for 1 mili second to tell me he couldn't do the job. I was told there would be NO CHARGE. Guess what ! this afternoon £234.00 has been removed from my bank. I would URGE people NOT ever to give bank details. Genuine customers like myself have been completely HAD by ERG Facilities Ltd10 Journeymans WayTemple Farm Industrial EstateSouthend-On-SeaSS2 5TF. DO NOT GIVE BANK DETAILS. Trading Standards will be getting a call and the Financial Ombudsman !