Contacted Evans Halshaw Hyundai Service Dept yesterday (22nd Jan 2024) and informed them that the car alarm on my Hyundai Santa Fe, which is less than 3 years old and is serviced by them annually, was activating numerous times a day and at all times of the day and night, which the neighbours are finding rather annoying. I anticipated being offered a quick check with the option of disarming the alarm over the next few days. I was informed that the earliest diagnostic check available was the 25th March 2024 and was offered no further help. Completely un-customer orientated and really a disgrace to the Hyundai brand. Come on Hyundai, either get them to improve their customer focus or strip them of the franchise. I have since organised to have my car checked at a different franchise some 10 miles away, who were far more customer focused and friendly and definitely put Evan Halshaw to shame.
1 year ago
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