Name: Evans Halshaw
Rating: 2.32

“Email: sophiamaddison270–@gmail.com”

Evans Halshaw 1 star review on 10th June 2025

Posted 4 days ago

“Bought a dacia duster 2023 from Evans Halshaw Durham. Easy dealing with Marc Milley, very efficient and helpful. Thank you”

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Posted 1 week ago

“Faults ongoing for 18 months. Asked them to inspect the gearbox after replacing the clutch, made out they did but never looked at it. Another clutch installed a year later..due to faults with the gearbox. Returned the car to me with the air-conditioning blasting fumes into the car, knowing I had a very small baby. Another fault developed within 2 weeks , said it was a suspension issue even after I insisted the noise I could hear was not suspension. Took it to another garage, the issue is related to the brake discs. Absolutely useless, 5 months of backwards and forwards. Managers invisible. No apology and formal complaints don't even warrant a response as far as they are concerned. Stay away, they made my life hell and ruined what should have been a lovely time with my newborn by leaving me isolated.”

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Posted 1 week ago

“After buying the car I discovered that I didn’t have my £99 deposit deducted from my balance. I’ve been going around in circles. I have been asked for my bank details twice over the past few months and I havent received the refund, emails ignored after sending my bank details. The person that sold me the car doesn’t respond, I’ve put in various complains and don’t get anywhere. It is the worst costimer service I have ever experienced. For this reason I will never use them again when I upgrade my car. They only seem care about the sale after that are not interested in communicating. I would advise anything considering buying a car with them to avoid. I bought my car from the Warrington branch. The car was also delivered days early unexpectedly when I didn’t have it taxed so it was quite stressful. The one star is too much.”

Evans Halshaw 1 star review on 28th May 2025

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Posted 2 weeks ago

“I reserved a car foe £99 on the 9th April, withdrew on the 11th April. I wad told that it would be refunded immediately but weeks passed and I did not receive my refund and when I tried to call them, no one was able to help me at all. To date, I still have not received my refund. DO NOT RESERVE YOUR CAR HERE!!! DO NOT TRUST!!!!”

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Posted 3 weeks ago

“Run away if you are before buying car from them!”

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Posted 1 month ago

“Nick at Blackburn Evans Halshaw looked after me with the purchase of my Ford Fiesta and with the after sales service.”

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Posted 2 months ago

“Poor service, made the sale and then couldn’t care less! The van we bought second hand had a vibration at 60mph, we didn’t realise for a couple of weeks after purchase. My local Ford had to replace two tyres and found a problem with the drive shafts. Evans Halshaw fobbed it off as a standard van vibration. It also took over three weeks to get the vehicle logbook. Despite us chasing it three times. We were also promised that the vehicle had full service history. This is not showing on the Ford app and Gent at Evans Halshaw is now not replying to emails! Use another dealer!”

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Posted 2 months ago

“I wouldn't even give it 1 star! From the minute we went to buy the car, the games began. They had a £500 offer on at the time on top of the quote for your car. The salesman gave me a quote for my car without bothering to come out and look at it. He quotes £3000. We took the car we liked the look of for a test drive. When we got back we mentioned about the offer which he didn't know was on and then all of a sudden my car was worth £2500 and I could have the £500 offer on top. Another salesman then was really abrupt with us not letting us ask the questions we wanted to about if we decided we wanted to have finance. He just kept shutting us down. After purchasing a car, we have had some ongoing issue with the finance and the extended warranty and the complaints procedure doesn't work. The Business manager (Paul ) refused to read it and every time we rang they promised to sort our issues for us but nothing ever happened. Please don't buy a car from Evans Halshaw - Hull”

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Posted 2 months ago

“I wouldn't even give it 1 star! From the minute we went to buy the car, the games began. They had a £500 offer on at the time on top of the quote for your car. The salesman gave me a quote for my car without bothering to come out and look at it. He quotes £3000. We took the car we liked the look of for a test drive. When we got back we mentioned about the offer which he didn't know was on and then all of a sudden my car was worth £2500 and I could have the £500 offer on top. Another salesman then was really abrupt with us not letting us ask the questions we wanted to about if we decided we wanted to have finance. He just kept shutting us down. After purchasing a car, we have had some ongoing issue with the finance and the extended warranty and the complaints procedure doesn't work. The Business manager (Paul ) refused to read it and every time we rang they promised to sort our issues for us but nothing ever happened. Please don't buy a car from Evans Halshaw - Hull”

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Posted 2 months ago

“Very devious anyone with a premium guarantee check your dates they only had a year on mine then it ran out and I have with proof a 2 year one but they don't care and will not refund me I'm still paying now even though it's been cancelled definately would not recommend”

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Posted 2 months ago

“Very good service. Efficient friendly and helpful.”

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Posted 3 months ago

“Took my vehicle in for full service and mot. Mot failed and they needed a specific tool to carry out some of the work. They did not have the tool and had to order one. The cost of my MOT including the cost of the missing tool, escalated to over £600. Needless to say that although I obviously had to pay for the missing tool, the garage kept it!! Would never recommend this garage. Devious to say the least!!”

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Posted 3 months ago

“I purchased 2 cars from the Altrincham branch got good service from the sales rep but when it came to the finance person he sold me on buying one of the cars on PCP keeping for 2 years and getting another one buthe told me the person who prints the legal pack was off till Monday but I waited then I received paperwork from the finance company and then learned the man in question had put me on a 4 year PCP and apparently he does this a lot but people don't realise at the time and the only response you get is a card with a person's email address but that process is even more useless the dealership is full of great people but this 1 man who signs you up is totally wrong 😡 so buyer beware of Evans halshaw Altrincham”

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Posted 3 months ago

“I’ve just bought and part ex’d a car with Evans Halshaw Fiat Abarth Mansfield and I could not have received a better customer service experience from the team there. Suf Choudhury made the process feel effortless from start to finish and his attention to detail and articulate manner meant that I walked away feeling completely content and very happy with the service I had received. I wouldn’t hesitate to buy another car from the dealership and team there.”

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Posted 3 months ago

“5* service”

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Posted 3 months ago

“I bought a s max . I had it less then2days faults started. I returned it for a refund . Guess what after 11 days still no refund. They keep fobbing me with excuses. And they have kept my deposit.”

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Posted 3 months ago

“Where do I start to much going on regarding faults.”

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Posted 4 months ago

“DO NOT BUY A CAR FROM THESE COWBOYS. I bought a BMW from them that's been nothing but problems, only owned it 8 months and steering pump has gone on it £1k+ to fix, people fitting it said someone had just sprayed it all with something to stop the symptoms showing for a bit while selling it, all paint EH put on wheels is already rusting up and flaking, Wish i never bought it.”

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Posted 4 months ago

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Posted 4 months ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Evans Halshaw Reviews