“Took my vehicle in for full service and mot. Mot failed and they needed a specific tool to carry out some of the work. They did not have the tool and had to order one. The cost of my MOT including the cost of the missing tool, escalated to over £600. Needless to say that although I obviously had to pay for the missing tool, the garage kept it!! Would never recommend this garage. Devious to say the least!!”
“I have bought or dealt with this company yet. What went wrong for me, was when I just read all the reviews people have put in for this company. It’s a shame as I was interested in a van. I will invest my time and money elsewhere. Usually I give the companies chance to reply to peoples comments but these lot clearly can’t or haven’t bothered at all and that’s why I’m writing this so they can take note of the affects of these negative feeds even on new potentials customers, and so many bad reviews can’t all be made up story so thank you all for your advise. You have wasted my time looking at your vans and sites. I’m taking my business to someone who genuinely cares.”
“I recently bought a used car from them at their Portsmouth branch. I was very dissatisfied by their salesperson Peter. More than the car, he was promoting the financial options and the add ons to buy. Rather than showing us the car inside out and sharing all the relevant paper work, he was keen to persuade us to buy through finance and take extended warranty etc. He might be wanting to help, but he seemed too pushy! Also, when we said we would like to take our time, make up our mind, see a few more cars and come back, he got agitated and then tried to put down all the other car dealers and cars we had shortlisted. We really liked the car and that is the only reason we went back there to buy it, my husband had almost made up his mind not to buy thanks to Peter.
I am just hoping we have made the right decision and have a stress-free journey with this car,”
