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Evans Halshaw Reviews

2.4 Rating 298 Reviews

34 %

of reviewers recommend Evans Halshaw

Company Reviews

2.4

Based on 298 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5

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Evans Halshaw 1 star review on 5th July 2023

Harold Duckworth

Evans Halshaw 1 star review on 5th July 2023

Harold Duckworth

Evans Halshaw 1 star review on 5th July 2023

Harold Duckworth

Evans Halshaw 5 star review on 31st October 2022

Evans Halshaw 1 star review on 26th May 2022

Evans Halshaw 1 star review on 26th May 2022

Evans Halshaw 1 star review on 26th May 2022

28

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a great experience at Evans Halshaw Nottingham. Their salesman, Simon Watts talked me through all the available options and I wasn't pressured into anything. He went above and beyond to make sure everything went smoothly for me and he couldn't have been more helpful or polite Sarah R”

Posted 3 months ago

“Dishonest members of staff. Defective vehicle. No aftercare or chance or getting issues resolved.”

Posted 4 months ago

“AVOID THIS COMPANY. THE WARRANTY IS A SCAM - BOTH THE 3 MONTH AND THE EXTENDED. After 4 weeks of having the car the handbrake was completely ineffective, had to leave the car in gear. Brakes were also bad. Called them and told them - their response "its not covered in the warranty". JUST 4 weeks after purchasing! Had a mechanic look at it amd he said ot should not have been sold in that state and that it is a safety concern. He advised me not to drive it as the rear brakes were siezed on. Upon learning this, the Sunderland branch remain with the "not covered by warranty" jargon. Problem is, if you dig a little deeper they state in documents and on their website that the braking system is indeed covered. You would be better off buying a car from a foreign country with no m.o.t and 0 warranty then spending your hard earned cash with these clowns. CON MEN. They state they perform a 102 point check of which the braking system is a part of - yet 4 weeks later all manner of problems arise. AVOID AT ALL COSTS and make sure you get a good lawyer that can navigate the Sales of Goods Act for you so that you can sue them in all theor glory for breaching contract. Please reconsider before giving this company ANY money. They are con artists.”

Posted 4 months ago

“I went to evenshaw batley and i Feel like I have been talked in to a good sale. When you look into it it is not what I was told. I bought my car £10,000 cash. I was told it had full service history with it and my manual book, when I got home there was nothing in my car to even say I own the car. after a week of rining them I got told they was no service history and go on line to see my manual. I only got 3 month warrenty,but if i do 3,000miles it is voide I would not recommend going here for a car.”

Posted 4 months ago

“Sale staff very good. after care.not good.”

Posted 5 months ago

“Picked my car up on 28th October 2023 had a chip in windscreen alot of damage to the paint work already payed for the car in full they said they would sort it out so went home in the car had the car 5 day and windscreen cracked been on my driveway 1 and half day now they are just not interested. So I am off the road now. not giving me a car to use its now 2nd of November someone is coming out to do the windscreen on the 8th November and they think that's OK its not. If I could drive the car I would have returned it and got my car and money back I think its degrees how they are with customers I will never buy a car from them again after this experience with them you would have thought they would have brought me a courtesy car and got my car sorted for me considering I've just payed 14.000 grand for it in full.”

Posted 5 months ago

“Purchased car evans halshaw vauxhall shiremoor . They lost second key and have lied continuously since 27/9/23 to me . Asked me to buy key and give them the bill . Not a chance after all the lies . Evans halshaw complaints line at pendragon (still awaiting call) are not fit for purpose and neither are evans halshaw . Customer service is non existent after sale has been completed . Been lied to continuously as to where the key is . I have a car that I park on my drive that every morning I pray is still there and they don’t care one jot. Shoddy is the most understated thing I can say without swearing. I will never go to evans halshaw again for a car even if I win the lottery”

Posted 6 months ago

“Terrible after sales experience from the Urmston Commercial centre. Once you have parted with your money they are not interested. More to the point neither is the Business Manager!”

Posted 7 months ago

“Peter fryer was very helpful and answered any queries we had. We were very happy with all aspects of our visit and bought the van we wanted. Peter couldn't of done more for us .thankyou x”

Posted 7 months ago

“Just picked up my new Focus St from Bury Chantelle and the team were fantastic From order to pickup Can’t fault them for a seemless buy Have bought 3 cars from Evans Brilliant”

Posted 8 months ago

“khoyrul Hussain who delt with the purchase of of vehicle very helpful and friendly person smooth transaction.”

Posted 8 months ago

“would not take my Renault anywhere else but EVANS HALSHAWS on penistone road sheffield..they are first class car dealers and will help and advise you on anything to do with cars. my car was in for service today 28/07/2023. The lady explained in detail how much the service was and gave me a pick up time .i collected my car later and found it had been cleaned with all the documents of work done waiting for me an excellent service.as always.”

Posted 9 months ago

“Got a car from you in 2021.your after custom service is truly shocking. I'm now having to go through pentagon burton on trent. The server is far superior to evans halshaw. I will no longer be using your services.”

Posted 9 months ago

“Picked up our new (used) car a week ago from Evans Halshaw Leicester. We did a trade in with our car. We were looked after by Sales Executive Imran Moosa. He was very helpful in all aspects of our Purchase. Explained everything in detail. Explained other add on sundries that were available so we were aware of them. No pressure at all. Very friendly guy that made the purchase of our car a nice time for us. He basically did all the paperwork and we've now received the log book so everything's done. On the test drive Imran explained a lot of the controls especially the Electric Parking Brake/Automatic Brake Hold. Not experienced before but heard about. He was very patient bless him. My husband and I are very happy with our purchase and being helped by Imran. A pushy person would have resulted in a no sale. Considering we only nipped in to have a look around we came away very happy.”

Posted 9 months ago

“Never phone or email back been trying since yesterday evanshalshaw Lincoln are a waste of time”

Posted 9 months ago

“purchased a Ford C max from the Burnley branch, took it for a valet and the operator informed me of a problem under the drivers door. Horrified at the bodge job i found i contacted the garage and sent pictures. despite promises from the reception NOTHING.. cowboy traders...”

Evans Halshaw 1 star review on 5th July 2023

Evans Halshaw 1 star review on 5th July 2023

Evans Halshaw 1 star review on 5th July 2023

Posted 9 months ago

“Just part exchanged our car at Evans Halshaw Walsall, this is the 5th time we have done this at Walsall and as always the help, knowledge and understanding of the staff was first class. We were kept informed of the progress of the paperwork and the status of our new car. We were well impressed with the cost of our new car and the part exchange offer of our old car. A special shoutout to Dayton who conducted our purchase in a very friendly manner. We could not recommend the people at Walsall more highly, and look forward to seeing them in a few years.”

Posted 10 months ago

“Bought a car from them with the salesman telling me 3 times the car would be serviced and had full service history which it didn't, tells me these salesmen don't have a clue about the car your even buying. Lets start with the "full service history" it had a service at like 12k miles, 30k miles, last one being at 42k miles the car is now on 74k miles....so its had 4 services in 10 years! but the last service alone was over 30,000 miles ago, belt hasn't been changed either even though its been over do for 2 years. Car got delivered to me "serviced" but after their lies about the service history i decided i would put it on a ramp (service all my cars myself) and i found the oil filter was very old and stiff and was a £3 no name part, oil sump plug was so tight from being left to rust for over 30k miles it snapped my socket clean off so had to borrow a heavy duty socket to get the plug out, oil was black and full of dirt, air filter again was a cheap brand and so old it actually turned yellow its meant to be white. Salesman told me it was serviced once again when ringing him up to complain, couldn't even tell me what the oil is meant to look like but apparently i was exaggerating! even the washer fluid was almost empty and only filled with water..first service i know of that fills your washer fluid with water no wonder all the parts on it are knock off cheap parts, anyway fast forward 3 months the steering rack needed replacing and they replaced it with a used one off ebay or somewhere and again they argued it was new so just beware when using them they cut corners. When a company doesn't even use good branded parts like Bosch and buy no name service parts that should tell you what you need to know about them fitting other parts, oil was black and on minimum, washer fluid had a inch of water left in it, steering fluid on minimum, coolant minimum, service filters all old and worn.”

Posted 10 months ago

“I am totally disappointed and dissatisfied with Evans Halshaw / Pendragon. I was mis sold a warranty and now that I want to claim for a faulty rain sensor, I am been beat around the corner. It’s not on the exclusion list but it’s now being rejected. I have tried calling and emailing them with no reply. I would not recommend this company. I will spread this on all the platforms and complain to the authorities. Guarantee No: 2872025”

Posted 10 months ago

“Super experience from start to finish everything was explained in great detail by Shaun Black very very pleased with my car and service cheers jkw”

Posted 11 months ago

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Evans Halshaw is rated 2.4 based on 298 reviews