I was looking at buying a BMW from them for £13,995 but was advised on the phone of fees and the car was actually now £14,240, after having second thoughts i decided to search the car reg and found the car was only worth £10,000 and Evans Halshaw themselves on their own trade in portal only offered me £9,000 for it, i phoned the salesman back and advised him i wasn't happy with the price or the MOT history and offered him a price of £12,000 and 2 years warranty for the £800 which is still £2,000 above the stated worth but they refused, same car is now on their website still for now £11,990 as they can't sell it so they lost out, i was also told they wouldn't do the MOT advisories if i bought the car because they're not fails and only advisories when it needs 3 new tyres and rear shockers...they only wanted £14,240 for it though guys you can't expect the world! these faults are called progressive faults meaning even if it didn't fail on their MOT its obvious to anyone with a brain they'll get worse and worse and eventually need replacing in a few months so they refused to fix it knowing if i bought it i would have to cop the bill months down the line if the warranty didn't cover it, car is advertised with cruise control and heated seats when its actually only one up from SE and doesn't have either, service history is embarrasing for a BMW, 1 service in 6 years and was done at 20k miles so over 48k miles ago, gearbox has never been serviced either, chain hasn't been inspected. Now i know why i see the same cars still on their website months later, overpriced with bare minimum effort i mean they wanted over £3,000 past a cars worth and selling it with a MOT full of advisories and falsely claiming features on the car, they told me they would service it but the last car i bought from them was "serviced" but clearly wasn't and they just haven't changed if anything they have got more greedy and less caring which you can tell by the fact the salesman on the phone sighed at me and said even if they replaced the tyres it would only be to stop me moaning and they would be budget tyres...again only a £14,250 RWD BMW guys what do you expect from them? car is now listed for £11,990 and still hasn't been bought because its only worth £11,000 tops especially with all their fees.