No one was interested had an 11 o’clock appointment booked on line I had to ‘bear with’ twice asked my name and who I had booked appointment with twice . There was a chap outside who took absolutely no notice of me no eye contact nothing. I spoke with a Liam eventually who couldn’t have less interested. I have worked in retail for the last 30 years and I was always taught customer I’d king they pay my wages. I won’t go into the £200 asked for to bring the car from another site. I bought a car from this firm 5 years ago no such fee was applied then when I mentioned this to Liam all he could say well that was 5 years ago. I had asked for an on line valuation of my car which I thought was reasonable Liam took photos of my car inside and out took it to his supervisor who then valued it at £108 less than the online valuation by the time I got this information I had been there 45 minutes and was no further on . I really didn’t have the energy to question this to be honest I couldn’t wait to get out of the place I have never felt to be such a nuisance in all my life. There was no where to park I was told this was because services was rammed today no apology.I remember the same thing happening 5 years ago and being told the same bs. How this firm is still in business I have no idea they are the rudest people I have ever dealt with obviously I didn’t go ahead with my purchase when I left there was a cone blocking the route out there were two members of staff stood very close to the cone I had to get out of my car and move it I am a women in my sixties these cones are heavy the two members of staff didn’t even seem to notice which says it all really please don’t use this firm unless you don’t mind being treated as a moron and a nuisance