My car went in for service at E H Hemel Hempstead. no problems to report - had asked when l made booking to collect at 3 - was told that wasn’t on my form & might be 5pm Got phone call to say there was a fault with the ignition & part needed to be ordered, take 2-3 days. I asked how come as never had an issue with the ignition- no reason given. I asked for courtesy car - “No due to Covid” So l can hire a car & EH will pay for it - “No” So l bring a fully working car to your garage for servicing And l am now to be without a car for 2-3 days???? “Yes” No customer service, just don’t care attitude This is my 3rd car from EH, it will also be my last Cancelled my service plan