They stole my parcel. They sent me a message that my parcel was delivered. I was at home and nobody visited me. Nobody knocked to the door. There was no parcel left by my doorstep or anywhere nearby. eBay sent me the message too - notification that my parcel was delivered. I used the tracking number on evri website where I could see the proof of delivery - verified GPS location, that the courier was on my street and photo of my parcel inside a courier's car! It's not a proof! She could stop, do photo and run with my parcel. I was twice on chat telling all of this and no response at all. That was 2 days ago. They said they they will contact with me in the next 24 hours or sooner and it's over 48 hours and nothing happened. Even no message to tell me that they sorry. Avoid this company. They will steal your items and you will struggle to get in touch with them.