A one star rating is being generous
I have never used this company before and never will again. I sent a parcel first class on 15th of January which they still haven’t delivered and today admitted they cannot find although it was tracked and lying in their hub since January 17th. Numerous emails sent and calls made trying to speak to someone,then finally a reply from customer service promising to get my parcel moving for days but still nothing.So disappointed and frustrated,they just don’t seem to care.
Save yourself the hassle and stress
Use someone else
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