The worst experience i ever had with a delivery courier was with Evri. They damaged my expensive parcel during transit. Not only that, I've been trying to get back my damaged parcel since 14 days but they have not returned it yet. The customer service is very awful. I requested a call back through chat, which they said will do within 24 hours, however, no one has called since nearly 5 days. When i called the customer service, their call centre was in India i think. They have not helped and have not sent me compensation form to the email i used to buy the postage. They haven't even refunded me the postage cost yet. This is the first and last time with Evri