I have been waiting for nearly a week now for my parcel to be delivered and absolutely no help from their customer service department. Why are people still choosing to use this shocking company! It is totally unacceptable that we pay good money for something which is dispatched straight away by the sender and then to be delayed by this dreadful company who make the decision on when they will condescend to actually deliver. In future I will check when making any purchases who they use as a courier and if it is Evri I will not proceed. They do not deserve any business from anyone. Shocking!