I was in the market for a new EUC (I come from the onewheel world) and had heard that Ewheels has a great reputation for both great products and great service. I am new to the EUC world and was very hesitant to drop $3200 on a wheel but after quite a bit of research and after quite a few email exchanges with Jason, I decided to go with the Begode Master with the Litech long range battery and I couldn't be happier!! Jason has been extremely patient with me and my questions and walked me through every step. I now have 60 miles on my wheel and I can't wait to see where my wheel takes me next!! 100% recommend Ewheels and if I ever have the need for another wheel (I have a V12 and an Mten3), I definitely will be calling the homies at Ewheels!!