This is the first unicycle that we have purchased. I decided on the Inmotion v12ht and in hindsight, maybe this was not the best choice for a first wheel. They say you can learn on anything, but I do believe the weight of this machine is a hindrance. This is in no way a reflection on your wheels. It's just my own stupidity. As far as the wheels is concerned, their shipping was prompt and I had numerous email conversations with them because FedEx screwed up the order and there were duplicate tracking numbers. I will be purchasing a second wheel and it will be from the wheels although the wife and myself need to get quite a bit more proficient before we make a second purchase.