Keeping it simple. 1st time EUC purchase. Once the shipment of wheels arrived to port, they were inspected again for QC and sent to us. The Lynx, leg pads & seat came to my doorstep undamaged. Took 5 minutes to plug in the charger and another few minutes for the battery & BMS to reach a fully balanced top charge. So far, so good, looks like a great well built product and makes an excellent PEV addition to go along with my other Ebike & Esk8. Happy riding everyone! The future looks even brighter & more sunny with every new improvement in battery tech. Hopefully one day the tech can get us off the ground & water and let us fly as well. 8) I think it will happen one day!