I bought a very expensive wheel from eWheels that arrived DOA. That’s Dead On Arrival. Their solution was to have me open up the wheel myself and replace a part of the motherboard. I honestly found it astounding they would trust an unknown customer with just opening up a new piece of highly technical and dangerous machinery known to explode inside homes. They sent me a replacement part. I let them know I didn’t feel comfortable with repairing it. Now I am currently waiting on connecting with a 3rd party repair shop in my local area to do the repair. This is not the experience that I had hoped for when I chose to do business with eWheels. I really hope I can write a better review soon.