TLDR; Amazing customer service, always willing to help with general inquiries. Purchase from this place! Honestly the best customer service I have ever had from a company like this. Their communication is top tier in my opinion. I have had issues with my Sherman S(not purchased through them) and went to them for replacement parts. Any questions I had about repairs, parts, and materials have all been answered in detail and sometimes extra details I didn't think of asking for. Recently I purchased an oryx which had some control board issues(problems with early buy in sometimes happens) they messaged me about the potential issue asked me if I wanted to wait for new control boards to come in and they install it or if I just wanted it shipped and I could install the board myself. I opted to receive it early and install the board myself. I had it for about 50 miles when I ran into leaperkims control board issue. Once installed we found out there was another separate issue with the wheel. They walked me through all the diagnoses and when we could not solve the issue remotely, scheduled a pickup to send it back to them for diagnoses and repair. Within the same day of receiving it they responded to me everything they did with images and video of the repair working and have sent it back to me. I often like to be early buy in on stuff I'm interested in because I don't mind too much the potential head aches involved with it, but this experience in addition to past info queries has been the best of all the experiences I have had with other companies. Genuinely worth it to purchase from this place.