Nick & Jason at eWheels are the definition of quality customer service. I contacted them as a second-hand purchaser of an Inmotion RS that was orginally bought from them. Without hesitation, they provided a days worth of attention helping me troubleshoot my scooter, resulting in a smart purchase of the correct parts needed to fix my ride. The eWheels team is what everyone is looking for in the days of eCommerce - they sell top products, and most importantly, have the expertise and parts to support through the lifecycle/post sale. Super helpful, friendly, and responsive team. I will happily be contacting them for all things electric scooter/EUC here forward.