Dear Sirs: I received the shutters which appear to be well made. However, I was expecting the shutters to be all wood, and not with composite raised panels. I tried to assess how this happened, and realized that the mistake was on my part....in part. On your webpage, the shutters are pictured with all wood for wood rails, stiles, and paneling. But the description of the panel is written with panels being composite. So I made the mistake of ordering the panels, and they arrived with composite paneling. One could say that the picture is misleading and that I didn't, as a purchaser, read correctly the written description. Also, perhaps because of the composite paneling, they are very heavy. So, overall, you delivered a quality shutter, but if the all wood panels are lighter, then I didn't get something with which I would be thoroughly satisfied. The shutters are for the second floor of our house, so getting them as heavy as they are, will be difficult. I suggest that you change the picture on the webpage to show the composite section instead of the paneling being pine. Thank you, R. Sohn
1 year ago
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