The delivery driver was the rudest person we have ever dealt with. Large man that was very hostile to our female office manager when he dropped off our order because he switched the orders in his truck. We also ordered pre-finished wood shutters in 2021 from Exterior Solutions and the paint failed in 2 years on all 8 pairs. When I complained, their response was "well you can just repaint them." This is a lot of work and I don't think anyone wants to repaint their shutters after 2 years. They must put on some really cheap paint in the factory. Some photos of a handful of them below...