Eleven of 20 shutters received had manufacturer defects. On the larger shutters, it was the same corner each with the same defect. On the smaller shutters, again each also had the same defect on the same corner (though a different type defect than seen on the larger shutters) and one shutter had a gap between stile and center mullion, causing the shutter to bow out in middle. It also showed evidence of attempted repair judging by popped staples at that location. In summary, $1500 spent, and more than 50% of shutters were defective upon receipt, and which I find totally inexcusable.