I bought an Osprey daypack on April 20th. They remained silent until April 28th when they sent me an email saying they didn't have the item and were waiting for it.
I replied, stating that my money had been taken from my account, and they were still selling the exact same item on their website. Why are they selling an item they don't own?
They have ignored my emails to this date, and I am still waiting for information that the item was sent. Despicable behaviour and customer service.
1 year ago
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