Premium Parking - Park and Ride We dropped our car off at Ezybook supplier, Kwik Park in Colnbrook on 6th February and were informed we had to pay an additional £10 for the driver to drop us at the airport, it had to be cash and he would not issue a receipt. Upon arriving back today we were informed we had to pay another £10 to which we denied saying we paid on Sunday, after a while they agreed and let us leave. I believe this is bordering scandalous behaviour and have never previously experienced any company demanding additional payment after I have agreed and paid in full the agreed amount for parking and transport to and from an airport. In regards to the service provided, it was not ideal, they seem to use just one car so had to wait 30 minutes to be transported to the airport, and another passenger and another employee also got into the car, which was not comfortable in these current COVID times. Additionally we had to wait 60 minutes in Arrivals after collecting our bags as there was no driver/car to collect us. We will not use EzyBook again and would recommend people seriously consider the hidden charges and lack of service before booking.