Joyriders -Avoid this company at all cost . I have booked Easybook service ( Gatwick Secure Parking LTD) to look after my car while I was on holiday for a week at Gatwick Airport. On 11/ 04 /24 when I came back I was made to wait 2.5 hours in the car park for the car to be delivered with the reason that they couldn’t find the key . When finally arrived the car was stopped in darkest possible spot away from us with car keys left inside and car running but this wasn’t the worst . I have noticed that the car is in terrible state inside and out. My petrol in the tank was completely used. I had 3/4 of fuel left when I left the car with the driver a week before that . There was extra 160 miles on my odometer instead of the promised 6- 7 miles . The car smelled of marihuana with empty bottles of juice , drinks , mud and dirt , cigarette butts, ketchup sachets , chicken poo all over it even on the back seat, but this still wasn’t the worst. I had 5 damaged car body panels - multiple small damages , scratches , dents including 2 doors and cracked back bumper . While I was taking photos the driver quietly disappeared but not before offering to buy the car of me because “ it was such fun to drive and it was something else”. On a way back in addition to my frustration petrol run out before I reached the petrol station which added more delays to my journey. On top of all this I discovered that the car was a bit lumpy and less power and next day I have noticed smoky exhaust due to turbo damaged which wasn’t issue before . After one month now , three emails with proof photos sent to complaint department there is no response or any indication that my mails are read . When contacting by phone there was no care , consideration or guilt from the other side , “do whatever you want “ was Ali’s answer. On the confirmation email is only one mobile number used for all their support so you always speak to one person from picking up your car at the Airport to complaints (red flag and total waist of time ). To everyone out there considering to use their service please read my experience before you trust your car keys with them . You can end up with damages worth thousands like myself or even worst . Unfortunately only allowed me to upload 2 photos