SPAM!! Do NOT book through this site, Worst experience. Poor customer service,You will regret it I promise
I have booked through this site to park for a Meet and Greet at Heathrow, from 14-Dec to 11-Jan, I couldn't travel on 14-Dec due to some health issues, I did pay for cancellation insurance, but I couldn't get a refund as I was trying to cancel 4 hours before travel (cancellation policy 24 hrs cancellation). then I used the same booking and traveled on 18-Dec, I also emailed them before traveling and they confirmed to me in the email that my booking was still active.
I got a big surprise after reaching Heathrow airport when I contacted the number provided for the meet and Greet in the email, they said, My booking was canceled by Ezy and EZYbook is only the front end, they didn't inform us about your booking, so and I need to rebook and need to repay. as I don't have any choice, I have paid £240 (Original price I paid through this site was £150). When I emailed Ezybooking, they said, they can't do anything about this. I need to take them to court to get my money.
Return trip: After landed Heathrow, I contacted the number provided to collect my car (After collecting my luggage), I waited for 1:15m ins to collect my car, Its not worth paying/booking through this site.
Please don't book through this comparison site, try to book through the proper company for peace of mind.
1 year ago
ezybook.co.uk has a
1.1
average rating
from
221
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