We booked for the car to be picked up in terminal 3 we called in they was so rude and told us to walk 15 min I have a child and a disabled mother I don’t even understand why I’ve payed money to be picked up from the same terminal I’m coming from but end up walking 15-20 min with a child and a disabled mother! What kind of service is this I tried to explain my situation on the phone but the guy I spoke to was so rude he didn’t even care I did mention it was terminal 3 but he did insist it would be 1 and that he won’t come to terminal 3 i have been booking this service everytime I travel and never have I experienced this before I could’ve payed for parking myself and done everything myself! I will make sure to rate the service I received from this company ! I will also want my full refund back due to what happened which is so disappointing and frustrating!