Review of Heathrow Parking Service I had a terrible experience with this parking service at Heathrow. The customer service was disorganised and unhelpful. I had to call multiple times and was repeatedly told I’d be called back, but no one ever did. Their system is confusing, poorly explained, and when I raised concerns, I was told, “This is not how it works,” without any clarification. When I returned from my trip, my family and I were left waiting for four hours. Instead of picking us up as per the contract, they simply dropped off our vehicle, leaving us to figure out transport for our additional luggage. The entire experience was stressful and far from professional. I’m not impressed, and I will never use this service again. I do not recommend it to anyone. Avoid at all costs.