Worst customer service ever. I wish I had checked here first. STAY AWAY FROM THIS PLACE. Paid for a rush/before noon delivery because daughter had to leave at noon and it is a locked building. 11:45 nothing arrived so I called. I was told that no one could check the status or help me and that I'd have to email. I tried to explain that this wasn't okay and I needed a status. She hung up on me Called back and asked for a supervisor. Someone came to the phone, said she was not a supervisor but she could check the status. Said it was on the truck and would be delivered sometime that day. I explained again and asked for a refund. She said she'd request the cancellation but since it was out on the truck she didn't know. I said that was unacceptable and asked for a call back. It never came. Item was delivered and a neighbor let them in. It was the WRONG THING! I ordered a tray/pot of succulents and she received this tiny vase with three carnations and a bunch of leaves. I'm out $90 which is a huge deal to me! I'm telling you- STAY AWAY!!!!!