FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.40

1.4 Rating 575 Reviews

9 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.4

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 1 star review on 6th September 2025

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never leave review but I had to with this one. Ordered flowers for a funeral was supposed to be delivered Thursday, they called me and said they couldn’t fulfill the request. They asked if they could deliver it Friday, annoying but I said yes. Then they proceed to call me again saying they couldn’t deliver it Friday and asked if they could re route the delivery like that would do me any good. Their customer service sounds like it’s based in another country so they can’t really do anything for you. You have to wait on the phone for 30 minutes before you can even talk to someone. I’m currently on hold with them right now just hoping they can get the flowers there before the service today (Saturday) when initially it was supposed to be delivered Thursday like I stated before. DO NOT WASTE YOUR TIME OR MONEY ON THEM! Go for a local shop! My call was supposed to be answered in 10 minutes 30 minutes ago. Also the man on the phone lied to me and said they didn’t charge me a fee for same day delivery, but they did and I never got the same day delivery. Now there is a grieving mom with a 21 year old dead son and she couldn’t even get him flowers. So disappointing.”

Helpful Report

Posted 5 hours ago

“DO NOT PURCHASE ANYTHINH FROM THIS COMPANY.....YOU WILL REGRET IT (TRUST ME). THE PRODUCTS WILL TOTALLY LOOK DIFFERENT FROM THEIR WEBSITE. THE FLOWERS WILL BE HALF DEAD/OLD. GOOD LOOK GETTING YOUR ISSUE RESOLVED. THEY WILL PHOTO SHOP AND USE AI TO COUNTER THE PRODUCT THEY DELIVER. THEY WILL OFFER YOU 10% ON YOUR NEXT PURCHASE FOR BEING DISATISFIED. LOL”

Helpful Report

Posted 11 hours ago

“Went to 1-800 Flowers website and was redirected here. Ordered at 9:00am (ET)for same day delivery. Got a call at 4:50 pm that they couldn't fulfill the order explaining their designer was too far away to make it work. Meanwhile there are no less than 5 flower shops within a 5 mile radius of the delivery address. Offered to upgrade me and deliver tomorrow but I asked for my money back. Hopefully they'll process the refund. Won't make this mistake again. Next time I'll Google flower shops in the town and order directly from them.”

Helpful Report

Posted 2 days ago

“They tried to increase the price of the item by 33% of total cost including shipping the *day* before delivery. It took several hours to even get in contact with them. I have never experienced a more clear bait and switch. I cancelled and will find a more reputable business.”

Helpful Report

Posted 1 week ago

“I had an awful experience with this shop. Wanted to send flowers for my friend’s birthday . I ordered 2 days in advance. The night before, I had a call saying there is no flower shop in their chain in that area so they have asked a local shop and they charge $18 extra and I need to cover half of it. I accepted. The next day I kept checking and it wasn’t delivered till 5 pm when after staying on hold for 10 minutes someone answered and repeated the same scenario as the night before!! This time the local shop was charging another extra $15. It was already my friend’s birthday! So I was frustrated. I told them this is not acceptable. There was no apologies or any understanding . It meant that’s what they do to all orders and it’s not important when or if it happens after charging the customers so much. I cancelled my order. I DO NOT recommend this shop at all. Very unprofessional and dishonest.”

Helpful Report

Posted 1 week ago

“Outstanding service! They were timely, considerate, and made my gift even more special to the person I was giving it to. I will do ALL of my flower shopping through this company from now on!”

Helpful Report

Posted 2 weeks ago

“Ordered flowers for my daughters birthday, paid extra for same day delivery… when I called the guy took my information and said someone would get back to me.. when I called back the place was closed….it was only 15 minutes that I spoke to him….will never use them again….”

Helpful Report

Posted 2 weeks ago

“Waited 3 days to get my flowers they were never delivered. Customer service is horrible I couldn’t get anyone on the phone. DO NOT BUY ANYTGING FROM THEM!!!!!”

Helpful Report

Posted 2 weeks ago

“The basket and balloon ordered was sent to a friend. The delivery person went over and beyond their delivery plans! Their efforts were much appreciated! The delivery was on time and the arrangement was beautiful! Thank you so much again!”

FlowerShopping.com 5 star review on 16th August 2025

Helpful Report

Posted 3 weeks ago

“I ordered a stunning looking arrangement that was the top result on google. I paid $140. That included $6 to have it delivered before noon the next day. Not only did it not arrive before noon, but it did not arrive at all. It arrived the following day, an entire day and a half late. To add insult to injury, they swapped out the flowers I chose, which were very exotic, for a standard looking, below average bouquet of flowers that I could’ve bought at Publix. They were much cheaper than the ones I bought. When I raised a complaint, they offered me five dollars off my next order and sent me a link to their substitution policy. The policy, which I had not read, states that they can swap out your flowers for different ones. I was trying to buy my mom a birthday gift but instead I was scammed.”

Helpful Report

Posted 3 weeks ago

“Is good service I am very satisfied, very happy, my order was a success”

Helpful Report

Posted 3 weeks ago

“Great service and flowers my girlfriend loved them”

Helpful Report

Posted 3 weeks ago

“Their attitude of care and delivery as requested by the sender was as professional as a good business can do. In addition to delivery, the receiver of the flowers was amazed at the freshness of the flowers as well as the presentation that delighted her. Well done and appreciated. Thank you!”

Helpful Report

Posted 3 weeks ago

“Placed on order a week before the date of delivery. Payed for the rush before 12pm delivery. They called me at 11:45 AM the day of the supposed delivery to tell me I have to pay an extra $40 because they can’t find a flower retailer. So they wanted me to pay an extra $40 to have the flowers delivered 3 hours later than the time I paid for (rush delivery) and they waited til the last minute to do so. Completely unprofessional, will never give a dime to this company again”

Helpful Report

Posted 3 weeks ago

“They were fantastic!! Had a problem that they professionally fixed. They went above and beyond to make the situation 200% better. I would highly recommend..”

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Posted 3 weeks ago

“I decided to order flowers for my sister's birthday, but since she was at her son's house, I didn't know what florist to use. FlowerShopping.com was an easy website to use and the flowers were just as gorgeous as the picture on their website. Thank you for making her birthday extra special.”

Helpful Report

Posted 3 weeks ago

“After some turbulences with the delivery (supposed do be delivered on Sunday and there was an additional charge for Sunday Delivery), tfe flowers arrived and were gorgeous. So that was the most important. The recipients were very happy and I was, too. The only problem is how long it will take to refund Sunday fee… Thank you Irene”

FlowerShopping.com 5 star review on 10th August 2025

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Posted 3 weeks ago

“This was a terrible experience. It ruined a moment that was supposed to be heartfelt. I paid about $120 for this service. For a premium bouquet and got a $35 bouquet instead. It seems like they take our money and give the flower shops only a little to fulfill the order. You’re better off just going local.”

Helpful Report

Posted 3 weeks ago

“Horrible experience. I ordered one arrangement and received something completely different. I am also being charged twice for them. I have been dealing with customer service and they say there isn’t anything they can do and to call their financial institution. DONT BUY FLOWERS FROM THEM!!! What a rip off.”

FlowerShopping.com 1 star review on 9th August 2025

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Posted 4 weeks ago

“Ordered one thing and they delivered another. Paid for rush delivery and it was delivered hours later after the time it was supposed to be delivered. Customer service is the worst they don’t reply. Never would I buy from them again”

Helpful Report

Posted 4 weeks ago

FlowerShopping.com is rated 1.4 based on 575 reviews