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FlowerShopping.com Reviews

1.3 Rating 504 Reviews
7 %
of reviewers recommend FlowerShopping.com
1.3
Based on 504 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 26%
Accurate And Undamaged Orders
Greater than 69%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult

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FlowerShopping.com 1 star review on 30th May 2025
Anonymous
FlowerShopping.com 1 star review on 30th May 2025
Anonymous
FlowerShopping.com 1 star review on 21st May 2025
Jason Williams
FlowerShopping.com 1 star review on 21st May 2025
Jason Williams
FlowerShopping.com 1 star review on 21st May 2025
Anonymous
FlowerShopping.com 1 star review on 21st May 2025
Anonymous
FlowerShopping.com 5 star review on 20th May 2025
Anonymous
174
Anonymous
Anonymous  // 01/01/2019
I am very disappointed and frustrated with this company. The delivery was no problem but I never received a receipt. I was charged more than $40 more than what I the price of the flowers that I ordered. To make matters worse, I never received a receipt so that I could see why the price difference, and each time I called customer service to request a receipt, I never received a response or an explanation. Terrible customer service and I don’t trust them.
Helpful Report
Posted 1 week ago
I’m based in Calgary, and my Director urgently needed same-day flower delivery for a dinner in Vancouver. After a quick search, this was the only service I found that could deliver on such short notice. I placed the order right away without checking the reviews—only to read them afterwards and start panicking about the quality. To my surprise, the delivery driver called within an hour to clarify an issue with the address, and then sent me a photo of the arrangement once it was delivered. While the flowers didn’t exactly match the online photo, the bouquet still looked nice—especially considering the last-minute nature of the request. In the end, I was relieved and grateful that everything came together as needed.
FlowerShopping.com 3 star review on 14th May 2025
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Posted 2 weeks ago
My wife did love the flowers. That said, I must add that that your driver did not either ring the bell or call me, the flowers were just dropped off in front of the garage several hours later than expected. This was your “Premium Selection” and phone calls were not returned and I expected somewhat better service.
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Posted 1 month ago
Placed an order before reading all these reviews and I was really worried my flowers wouldn't be delivered, but they were and I'm pretty happy with them. I had ordered same-day delivery on boxing day (26th) and my order ended up being delayed, which is understandable since it's the holidays, but I wish they had been a bit more communicative. I got an email on the morning of the 27th apologizing about the delay and confirming that they would be delivered the following day (but didn't specify whether that meant the 27th or 28th). They were delivered later that day (27th, so one day late) and I got a "confirmation" email saying that they were delivered/would be delivered soon. They don't look identical to the picture, but I think it's close enough, and the dog stuffed animal is cuter than the bear in my opinion anyway. My boyfriend was happy with them and that's all that matters to me. I'm fairly certain this is just another company like Bloomex that contracts out to local florists, and while my experience was alright I think I'll just order from an actual local florist next time.
FlowerShopping.com 3 star review on 27th December 2024 FlowerShopping.com 3 star review on 27th December 2024 FlowerShopping.com 3 star review on 27th December 2024
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Posted 5 months ago
My wife and I spent a great deal of time finding just the right bouquet in the lilac/lavender colors we wanted. We had specific reasons for wanting this, it was important to us. She had me preview the options and We ordered two of them for delivery today. They were well received which is a good thing (recipients had no idea it wasn't at all as ordered) however, these 2 orders are absolutely not even close to what we searched for and they are the same option/same bouquet but absolutely different from each other as well.....not the options your site came up with, that we chose and paid for. Every decision we made was negated......from flower type to color, style of arrangement to vase color/ size.....EVERYTHING was changed and not what we chose! Its understood that sometimes substitutions need to be made, but you don't dismiss my entire order choice! No matter the quality this is absolutely wrong! If I'd wanted a mixed color bouquet arranged completely different from the advertisement for these I'd have ordered one. I ordered lavender/purple/lilac and your site came up with these options which tells me you know the difference between burgundy, deep red, pink. I did not ask for these colors and if you cannot provide any bit of what you advertised then don't post it, don't offer it. Substitution does not mean you arbitrarily change every single thing and not contact me.These arrangements have no resemblance to the offering, not at all and that is unacceptable! I'm not happy that you dismissed every choice I made and paid for on BOTH orders . I am happy they were delivered, that my sisters liked them. Glad they didn't know the details behind the scenes.
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Posted 1 year ago
FlowerShopping.com is rated 1.3 based on 504 reviews