FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.64

1.6 Rating 740 Reviews

16 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.6

Based on 740 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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FlowerShopping.com 2 star review on 6th March 2026

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were falsely marked as “delivered” hours before they actually arrived. This was a time sensitive birthday delivery for my 12 year old daughter and the flowers did not arrive until around 10 PM, long after the birthday celebration was over. To make matters worse, I ordered lavender roses and received red roses instead. I also paid extra delivery and exact date fees that were not honored. Customer service repeatedly gave conflicting information. One representative stated I would receive a full refund due to the missed delivery window, while another later refused the refund after the flowers were eventually dropped off late with the wrong arrangement. I was also disconnected during a follow up call while trying to resolve the issue. I have since filed complaints with the FTC and BBB due to the misleading delivery status, failure to provide the correct product, and refusal to properly resolve the matter. I would not recommend this company for important or time sensitive occasions.”

Helpful Report

Posted 1 day ago

“This company was supposed to fulfil an order I placed for May 16 for a 95th birthday gift and it never arrived. Customer service was given so many excuses and then to get a call lasted to request $50 more than what I paid just to get the flowers made and sent days after they were supposed to arrive. Unacceptable, I will be warning everyone I know about this company”

Helpful Report

Posted 3 days ago

“I fear that this flower website is a scam. I would not recommend that anyone use them. I ordered flowers for a funeral. I made my flower selection, gave my credit card information and received confirmation by email that my order had been placed. My credit card was immediately charged $92.00 at 7:00 AM. I went about my day and at 1:00 pm I received a message that my order had been cancelled because they will not deliver flowers to my town. I have not received a refund to my credit card.”

Helpful Report

Posted 5 days ago

“Do not believe the company's website reviews! This is a horrible company. I ordered a flower arrangement on a Wednesday for the funeral service of a friend's mom. It was to be delivered the day before the funeral. They called me the day of the service saying they couldn't delivery it. The excuse the rep gave was that the flowers I ordered were out of stock. If that's the case, then why was I allowed to order it?! And why didn't I get a call BEFOREHAND? That's when I began to realize that this company is a scam. If I don't get my money back I am raising hell.”

Helpful Report

Posted 5 days ago

“My order was not delivered, however I was charged. I cannot reach anyone by phone or email to resolve this.”

Helpful Report

Posted 1 week ago

“FRAUD!! NO REFUND ON UNDELIVERED FLOWERS!! Horrible. Doesn’t deliver orders. Ordered 4. One was NEVER delivered as they will not refund my money. One to wrong address… flowers do not look anything like what’s on the website. They offer no photo proof of delivery — the eventually sent a random photo with no address or anything remotely familiar with the intended delivery address.”

Helpful Report

Posted 1 week ago

“I am beyond disappointed and embarrassed. I ordered funeral spray arrangements for two separate services on May 8th and May 9th. Despite paying an extra fee for Saturday, exact date delivery and explicitly requesting that the flowers arrive before the 9:00 AM, prior to services, neither arrangement was ever delivered. I attended the service on May 9th personally. I was there for the entire four-hour viewing and mass; no flowers ever arrived. My sister-in-law also confirmed that the flowers for her father-in-law never showed up for May 8th service. When I confronted the company with photographic proof of the empty casket area, they had the audacity to claim the florist had delivered them to the front door. Then it was given to the church, and basically, Not their Problem". They sent a picture of an unfamiliar display that looked similar lying on the ground excluding my message. Definitely inappropriate as if this was my delivery, it was Definitely done after my service. To make matters worse, their customer service is non-existent over the weekend and no better during the week. They only operate Monday through Friday, leaving you stranded during Saturday & Sunday services where a majority of funerals take place. Ive called and sent emails since delivery was never confirmed via website on 5/8-5/11 before finally receiving, "its not my problem as delivery confirmed on their end". This company is a scam—they take your money, miss the most important moments, and then lie about it. Save your money and your sanity: go elsewhere. Not worth the aggravation and headache I'm now having to deal with their nonsense while mourning the loss of loved ones. I would've left no stars, but unable to proceed without checking off 1 star.”

Helpful Report

Posted 1 week ago

“I placed an order on the Wednesday (May 6) for Mother's Day, May 10, 2026. I checked flexible delivery (Friday through Sunday), and here we are on Monday evening and the flowers still haven't been delivered and even though they claim to have a Customer Service number, Customer Service has been no help. Twenty years of sending flowers to my mother twice a year (birthday and Mother's Day) and this has never happened with any of the other platforms I've used.”

Helpful Report

Posted 1 week ago

“I want to share my disappointment about the flowers that were not delivered. I placed the order yesterday, and they were supposed to arrive today before 4:00 PM, as the recipient finishes her shift at that time. With Mother's Day coming up, I thought they would be ready for the increase in orders and deliveries that usually happens during this time. It seems there is a lack of awareness about how crucial timely delivery is for special occasions like this. If this is how they manage their business during busy periods without extra help, I worry about their future growth and ability to keep customers. Today, they lose one customer, but in the future, they could lose many more if this continues. This is only my second experience with their service, but I will definitely remember this when I think about my options for flower delivery in the future”

Helpful Report

Posted 1 week ago

“Horrible experience. Mother’s Day order was cancelled without being notified. Had to wait on hold for 30 min to confirm. Will never use again. Use anyone else but this company.”

Helpful Report

Posted 1 week ago

“Ordered flowers for Mothers Day, says delivered…never showed up. Called customer service, could barely understand the lady on the other line she said someone will contact me “within a day”. She could mot even confirm delivery address! Stay away”

Helpful Report

Posted 1 week ago

“The flowers delivered were not what was ordered. Flower shopping embarrassed me with their cheap substitute for what I purchased. Extremely disappointed and will never use them again!”

Helpful Report

Posted 1 week ago

“I ordered and paid for a beautiful arrangement. The recipient received a cheap, sub par, substitute. I was very embarrassed and disappointed. I would NOT recommend ever ordering from Flowershopping.com”

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Posted 1 week ago

“They delivered my flowers to the wrong address. Then when they called they did nothing about it. The person I sent them to had to go and hunt them down. This is not the purpose of DELIVERY.”

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Posted 1 week ago

“WOULD NOT RECOMMEND!! FLOWERS LOOK NOTHING LIKE PICTURED! They censor comments, and my negative review on their site is under review by moderation it says….. Ordered a bouquet for my niece’s 16 birthday for next day delivery. Flowers delivered look like a grocery store $4.99 bouquet, shoved in a vase, no bow. I WOULD NOT RECOMMEND BUYING BASED IN MY EXPERIENCE. ITS EMBARASSING WHAT THEY DELIVERED.”

FlowerShopping.com 1 star review on 1st May 2026

Helpful Report

Posted 2 weeks ago

“This has to be the worst flower ordering, delivery service ever. I order $171.00 worth of flowers for Anniversary 3 days prior. On the date of my Anniversary 4/30 still waiting for delivery at 5:30 EST. I called several times beginning at: 8:00 AM was on hold for 32 minutes after being transferred 12:00 PM 15mins, 7mins, 9mins, then 30mins 5:30 28 mins. Contacting PayPal Worst Service Ever.”

Helpful Report

Posted 2 weeks ago

“I had confirmation that order was sent when I checked site but Order never came!! Can’t reach anyone at customer service Don’t respond to emails!! Stay away!! Bad reviews on BBB with a warning I should have followed”

Helpful Report

Posted 3 weeks ago

“What a terrible flower delivery company. I ordered the deluxe Teleflora’s Possibly Pink, which they had listed on their website as $73.95. What I received was nothing like what was advertised on the website. It barely had any flowers and the vase was of lower quality. Nowhere near the value of what I paid for. I’m aware that their policy allows for substitutions, but they are supposed to substitute with equal or higher value items, which they clearly didn’t with me. I’ve reached out to their customer service (if you can even call them that), and I’ve been going back and forth with them trying to get a refund or the proper valued item sent to me. They had the audacity to tell me that the item I received is of a $75 value. Like what? Stay away from this company. Absolutely terrible. I’d give zero stars if I could.”

FlowerShopping.com 1 star review on 28th April 2026

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Posted 3 weeks ago

“Horrible! I paid extra to have them delivered by a certain time. I gave 2 hours extra. They did not come. I had to leave. They came and were dead in the front porch by the time I got home. No refund. I disputed the charge and lost. This was a $90 lesson. Don’t do it!!”

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Posted 4 weeks ago

“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”

FlowerShopping.com 1 star review on 21st April 2026

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Posted 1 month ago

FlowerShopping.com is rated 1.6 based on 740 reviews