FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.52

1.5 Rating 637 Reviews

12 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.5

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 5 star review on 23rd November 2025

184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid extra for a larger arrangement I paid extra for rush delivery which she did not get until a day later and I paid for chocolates that my mother never received tried to contact customer service was on hold for about 2 hrs with no response no email no call Do not order from this web site I have pictures to prove what my mother got for $ 120!”

Helpful Report

Posted 12 hours ago

“What a joke. Spent $80 on a holiday bouquet to include white roses and red carnations. Recieved a $30 bouquet with only carnations. Customer service is a joke. Can't get anyone on the phone during business hours. Would highly NOT recommend this service unless you want to overpay and be disappointed with your purchase.”

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Posted 3 days ago

“What I ordered I didn't get over charged and undelivered. Not happy.”

FlowerShopping.com 1 star review on 9th December 2025

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Posted 1 week ago

“I’ve been on hold for 30 mins to request a refund for the $5 poinsettia they sent after I ordered a $40 Christmas Cactus :( For a while it said my call would be answered in 13 mins and now it’s back up to 20 mins.”

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Posted 1 week ago

“Oder one beautiful bouquet and received the temu vision of what I ordered. Very disappointed $80 on trash not the same flowers not even the same vase couldn’t even get the right bow or color or size. Horrible experience”

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Posted 1 week ago

“30 minutes before de funeral they sent me an email saying there was no outlet close to the delivery area, and I placed the order a week before the funeral date. They also gave me the option or re-route but I needed to pay more for that. This was a really disappointing experience and they were more than unprofessional!!!”

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Posted 1 week ago

“Placed order on Wednesday for delivery on Friday. Tracking said out for delivery. Late Friday night got call saying the flowers were out of stock could they substitute with roses. OK delivery now on Saturday. Tracking said out for delivery. I called them for status. Got an email while I was on hold saying my order has been canceled and getting a refund as they don't deliver in that area. Don't use this company.”

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Posted 1 week ago

“These guys suck. Paid for and specified delivery dates and time block 3 hrs after last time in block. Still no delivery Customer um. Service lol dropped my call 3 times Useless is kind do NOT use them”

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Posted 1 week ago

“They do not send what you order”

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Posted 1 week ago

“Horrible experience. Flowers were never delivered, no way to speak to a customer service supervisor. They won't give you contact info for the actual florist fulfilling your order. Cancelled the order and now having to wait 7-10 days to get my money back. Don't even think about giving this shady company your business. You'll be disappointed and majorly frustrated!”

Helpful Report

Posted 1 week ago

“What I ordered from the website and what was actually delivered….two different things night and day. I was so embarrassed. I was staying with family and thought I was sending a beautiful bouquet, not the case. Don’t waste your money on this company and if you complain, they’ll say there was nothing wrong with the flowers they sent..”

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Posted 2 weeks ago

“Dear ALL This is Fake website, please do not order anything from FlowerShopping.com, i ordered flowers, my order number-4330785. i paid 168$. after 30 minutes. i have received email stating that, the exact flowers or container you have selected are not available. as of now no response from customer service.”

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Posted 2 weeks ago

“Ordered flowers in advance for father's funeral. Got an email saying delivered but we're not. Please read through my post and learn from my mistake”

Helpful Report

Posted 2 weeks ago

“Flowershopping website says they deliver in USA and Canada using local florists. On November 15, 2025 ordered flowers for delivery in North Vancouver on November 22, 2025, daughter-in-law's birthday. No delivery. Checked Order Status the next morning, indicated "in process". Telephoned 1-888 Customer Service number. Reached a call center who said would transfer me to a manager. On a continuous loop of voice mail. Told my call was "important" but wait times kept changing from 3 minutes to 44 minutes. Then I re-checked website Order Status which now said "Delivered". Not true. Is this a scam?”

Helpful Report

Posted 3 weeks ago

“Delivered completely different, no where near what I ordered, flower arrangement. When I contacted them to correct, they pointed to me to their « substitution » policy. Substitution should be if they didn’t have enough of something and/or the colour; it should not mean you pay for an expensive flower arrangement as advertised and receive a completely different, low end flower arrangement that is so far from different it is unbelievable! Will never use this flower shop again, particularly because of instead of apologizing and correcting it, they referred to a substitution policy. Might as well ask customers to randomly give money and hope you get something.”

FlowerShopping.com 1 star review on 18th November 2025

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Posted 3 weeks ago

“Total disappointment. I upgraded, paid extra. Picture versus what was received was total disappointment. Also was to be same day delivery but didn’t arrive until the next day.”

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Posted 3 weeks ago

“Go to FTD DO NOT USE THIS COMPANY!! Paid this company over $100 for flowers that looked nothing like the picture on their website. When I complained, instead of making it right, they told me why they still deserved all of my money. Complete fraud DO NOT USE!!”

Helpful Report

Posted 4 weeks ago

“This company sends out whatever they want when you order from them. They basically told me they will sub with whatever they have at the time and for me to read the fine print on substitutions. The item I ordered had nice flowers a birthday balloon and mug to match. The flowers they sent were ugly yellow with a pink and white carnation in the middle no class. Also, the balloon was one I could have picked up in the grocery store and did not match the mug the mug did not have the birthday cake on it was just a smiley face. I paid good money for something I could made better myself and delivered it on time not at the end of the day. Do not order from them. They did not offer a refund and all I asked for was for them to order the correct item the next day. They obviously do not make the funds needed to do good by their customers this is why they could not make things right with this order.”

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Posted 1 month ago

“Terrible! I was so embarrassed by these funeral flowers. I ordered a tree and instead received a 9 inch plant.”

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Posted 1 month ago

“The absolute worst! Don’t use this company. I put my order weeks in advance and at the end of my friends birthday they called and said they couldn’t get the flowers I ordered and had to go with a cheaper version even tho I paid full price for the expensive flowers. No refund or credit was allowed even though I messaged multiple times.”

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Posted 1 month ago

FlowerShopping.com is rated 1.5 based on 637 reviews