FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.40

1.4 Rating 575 Reviews

9 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.4

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 1 star review on 6th September 2025

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very disappointed and frustrated with this company. The delivery was no problem but I never received a receipt. I was charged more than $40 more than what I the price of the flowers that I ordered. To make matters worse, I never received a receipt so that I could see why the price difference, and each time I called customer service to request a receipt, I never received a response or an explanation. Terrible customer service and I don’t trust them.”

Helpful Report

Posted 3 months ago

“Picture was absolutely nothing like what was delivered. I understand certain shops may not have exact arrangements but I ordered all purple flowers as the arrangement was called LAVENDER. No a single purple flower in the bunch. Case was dirty and cheap. Paid extra “rush charge” to have delivered by noon…wasn’t delivered til 4:00 pm. Sent an email about disappointment in both services I paid for and they said there was nothing more they could do. Said they sent an email saying certain flowers may not be available. Why have pictures of certain arrangements of certain colors if you can’t make them, or at least something similar, available? Waste of $100”

Helpful Report

Posted 3 months ago

“I got a hell of alot smaller arrangement than what was shown in the picture. I also ordered a balloon with the arrangement that I never received, I contacted customer service and was told I wouldn't receive a refund. Stevie Wonder can see the size of the arrangement is not worth the money. Customer service didn't even mention the balloon I never received. Total SCAM...dont waste your money.”

Helpful Report

Posted 3 months ago

“I ordered a cross for a funeral costing $197.00; what was delivered was a much cheaper value spray, not at all what I ordered or paid for. Difficult to reach a human being on the phone for complaint. Refused refund so I will file complaint with credit card and better business bureau . DONT USE THIS COMPANY”

Helpful Report

Posted 3 months ago

“Do not waste your time. I placed an order for my best friend's birthday only to have them email at 4pm the day they were supposed to be delivered, telling me they are unable to fulfill my order. Extremely unprofessional!!! Now my friend will not receive her flowers on her birthday!!”

Helpful Report

Posted 3 months ago

“First time customer, & I was very happy ! These are by far the most beautiful arrangements I’ve ever seen, the colors were vibrant, just absolutely gorgeous!”

FlowerShopping.com 5 star review on 20th May 2025

Helpful Report

Posted 3 months ago

“I ordered this premium flower spray for a friend's funeral. Being a "Spray" arrangement I paid the extra to have the flowers delivered on the day of the wake at the funeral home anytime before 3PM,to be sure the flowers were fresh. I was informed via email that my arrangement was delivered a day early. I was unhappy, but willing to accept this as long as the arrangement was satisfactory. I attended the wake last night, & 1/2 of the flowers were dead, & the other half were wilting. It was not good, and highly embarrassing. Website customer service denied refund. Do yourself a favor, & go elsewhere”

Helpful Report

Posted 3 months ago

“Placed an order for same day delivery. Flowers weren't delivered, no phone call, text or email. I paid extra for delivery. Called to cancel order or ask for a refund, I so for have had no luck with getting my money back. Horrible customer service and business!! I wish i would have read reviews first!! Trying to get my money back that at this point I consider stolen. NO product delivered and defiantly didn't happen in the time frame i paid for! Please don't buy from them !”

Helpful Report

Posted 3 months ago

“Order flowers for our 47th anniversary on the 15th of May to ne delivered on the 18th. NOTHING!! No flowers! No call! Nothing! I paid extra for a Sunday delivery! I did notice that they do not allow anyone to post a review on their website so the reviews must be screened and posted themselves! I filled out their contact page. Let's see if they respond!”

Helpful Report

Posted 3 months ago

“They look to be scam. They accepted payment and never delivered the flowers. Don't buy from them!”

Helpful Report

Posted 3 months ago

“Flowershopping.com did an incredible job in putting a deluxe flower arrangement together for my girlfrield's Birthday. The delivery was right on time, and the arrangement was beautiful. I'm very happy with this service.”

Helpful Report

Posted 3 months ago

“I placed an order the day before delivery. I was notified on the date requested that they do not deliver to the address. It was too late for me to find another place. Very untruthworthy”

Helpful Report

Posted 3 months ago

“So happy and will be ordering again! They went out of there way to make sure my order was fulfilled and the recipient got the delivery! Best customer service!!”

FlowerShopping.com 5 star review on 16th May 2025

Helpful Report

Posted 3 months ago

“I ordered a cross for a funeral for $200; charged my card They instead delivered a flower spray at a much cheaper cost but will not refund the money.”

FlowerShopping.com 1 star review on 15th May 2025

Helpful Report

Posted 3 months ago

“I’m based in Calgary, and my Director urgently needed same-day flower delivery for a dinner in Vancouver. After a quick search, this was the only service I found that could deliver on such short notice. I placed the order right away without checking the reviews—only to read them afterwards and start panicking about the quality. To my surprise, the delivery driver called within an hour to clarify an issue with the address, and then sent me a photo of the arrangement once it was delivered. While the flowers didn’t exactly match the online photo, the bouquet still looked nice—especially considering the last-minute nature of the request. In the end, I was relieved and grateful that everything came together as needed.”

FlowerShopping.com 3 star review on 14th May 2025

Helpful Report

Posted 3 months ago

“I ordered an arrangement specifically for the vase it came with, I paid over $125 for the arrangement, a medium size stuffed animal and an I love you balloon! What was delivered was NOT what I ordered!!!! It came from Albertsons and was an I am thinking of you balloon which they said was the same sentiment! I do not think so!!!!! The vase was wrong and the stuffed animal was not worth $25!!! I attempted to have them fix this but was told it was fine. I will NEVER order from here again and I will let everyone I know how terrible their service is and customer service or lack there of!!!!”

Helpful Report

Posted 3 months ago

“I bought my Mom flowers for Mother's Day and she was very happy with them. The arragement was perfect and she loved the basket the flowers where in. They where very quick about delivering them. I also got ballons with my order. They where from the 7 fur babies and that made my Mom"s day. Once agian thank you for both mine and my mom's day wonderful”

Helpful Report

Posted 3 months ago

“My experience with Flowershopping.com was extremely disappointing and the customer service was very bad. I live out of state and order Mother's Day flowers for my sister. We lost our mom and only have each other. One attached photo is what was ordered, the other is what was delivered. When I reached out the to customer service for support, I was basically told too bad the florist stands behind their work. Well the work is horrible! Worst experience I have had and horrible customer service.”

FlowerShopping.com 1 star review on 13th May 2025

Helpful Report

Posted 3 months ago

“I placed an order on May 4, 2025, to be delivered on May 12, 2025. They charged me extra $10, saying 5/12 was a day after Mother's Day. I paid a "Rush Fee" to get the flower delivered by noon on May 12. It is now 5 pm on May 12, and the flower has not been delivered yet. I spoke with a staff on the phone but am not sure if or when the flower will be delivered. Extremely frustrating.”

Helpful Report

Posted 3 months ago

“I ordered the “Dazzling Dahlia” premium bouquet from FlowerShopping.com for over $120 as a special Mother’s Day gift. My mom’s favorite flower is the dahlia — it’s the entire reason I chose this bouquet. What she received? A generic bouquet of cheap zinnias. Not a single dahlia in sight. I contacted customer service expecting them to fix the mistake. Instead, I was quickly brushed off. No refund, no partial credit, not even an apology. Their excuse? They say they can “substitute based on availability and value.” But substituting premium dahlias with inexpensive zinnias is NOT equivalent — it’s a bait-and-switch. This feels fraudulent. The product is advertised using a specific premium flower in the name, but they deliver something entirely different and of lesser value. That’s dishonest. If you care about getting what you actually paid for, or want to send a meaningful gift, do NOT use FlowerShopping.com. There are much better and more trustworthy options out there.”

Helpful Report

Posted 3 months ago

FlowerShopping.com is rated 1.4 based on 575 reviews