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FlowerShopping.com Reviews

1.3 Rating 539 Reviews
8 %
of reviewers recommend FlowerShopping.com
1.3
Based on 539 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 32%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult

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FlowerShopping.com 1 star review on 17th July 2025
Marcia M
FlowerShopping.com 1 star review on 17th July 2025
Marcia M
FlowerShopping.com 1 star review on 16th July 2025
Anonymous
FlowerShopping.com 5 star review on 15th June 2025
Alison Steventon
FlowerShopping.com 5 star review on 15th June 2025
Alison Steventon
FlowerShopping.com 1 star review on 30th May 2025
Anonymous
FlowerShopping.com 1 star review on 30th May 2025
Anonymous
179
Anonymous
Anonymous  // 01/01/2019
I ordered flowers for mom’s birthday, I was charged for a deluxe arrangement and they sent the smaller one to say I was embarrassed is an understatement. To top it off the flowers were delivered at 9 p.m. will never use them again and definitely will not recommend them to anyone wanting nice flowers.
FlowerShopping.com 1 star review on 6th May 2025
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Posted 2 months ago
I ordered flowers for my daughter's birthday, and they were nothing like the arrangement I picked out. They were AWFUL. Completely different flowers, colors and had carnations added in. I was told I would be contacted if there were any substitutions, and I was NOT. I requested a picture in the special instructions and was assured I would get one. I did not receive any contact. I contacted customer service and sent pictures and was told since they aren't dead, and they followed protocol, there is nothing they would do. They did not follow protocol and lied to me. This is so deceitful. I will never shop here again or recommend this company to anyone.
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Posted 2 months ago
Horrible experience. Ordered in advance and they missed two separate delivery times. Awful customer service. Don’t waste your time or important occasions on them. They’ll let you down.
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Posted 2 months ago
I placed my flower order for my mom's birthday 4 days beforehand and received confirmation the order. I emailed them to ensure the delivery would be made on time and received no response. Hours before the date they advised me they could not make the delivery unless I paid more as there was no florist in the area in their network. I was extremely upset and agitated because they had enough time to let me know and I felt pressured to pay the extra. Why would I receive an initial order confirmation if they could not process the order? And why tell me at the 11th hour when I have no other choice for timely delivery. When my mother received the flowers they were not Deluxe and it was a small arrangement. Nothing wonderful and very underwhelming. I'm deeply disappointed and will never use this service ever again. Total waste of money..... and it was not cheap.
FlowerShopping.com 1 star review on 1st May 2025
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Posted 2 months ago
I sent a birthday picnic basket and balloon to my daughter at the Dental office where she works and the entire team there just raved about it!! She was so happy. It was perfect!
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Posted 2 months ago
I paid for express delivery. I paid for extra weekend delivery. I waited until the funeral mass at 11 on Monday. No flowers came.
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Posted 2 months ago
This company doesn't even deserve the one star given. Order delivered was nothing like the picture and they forgot the balloon. Definitely not worth the $120 I paid. When I reached out to customer service they were useless. I will never use their services again.
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Posted 2 months ago
I would leave 0 stars if i could. Places three orders for the same day to three different people and received a voice message saying my order couldn’t be delivered. No order number no name. Called back and customer service is not available. Absolutely scam. DO NOT USE
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Posted 2 months ago
Made an order the day before Administrative Professionals Day - processed...all seemed fine till 12:30 p.m. and my order was canceled via email! How unprofessional. Could have been a phone call letting me know why they could not fulfill the order. Had to scramble and find another florist. Boo!
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Posted 2 months ago
I was late placing my order but you delivered on time Thank you
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Posted 2 months ago
The order was scheduled for delivery to a funeral service . I provided specific instructions for the flowers to be delivered before the service time, to ensure they were present for this important and emotional occasion. Unfortunately, the flowers were not delivered as instructed, and they did not arrive in time for the service. This was not only deeply disappointing but also distressing, given the nature of the event and the importance of the gesture.
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Posted 2 months ago
We live in another state and we are so happy 😃 that we found a business that was willing to deliver a beautiful flower arrangement to Mom”s Grave. They sent us 4 photos of the flowers on the grave. We will definitely be using them throughout the year. We appreciate the care which they handled it. Thank you 🙏
FlowerShopping.com 5 star review on 19th April 2025
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Posted 2 months ago
Paid for rush delivery before 12pm. Called at 2:50pm. Customer service representative Kyle lied and told me I did not pay for rush delivery and there was nothing he could do. The arrangement would be delivered in a few hours. I Called back once I located the confirmation e-mail and spoke to a female. She acknowledged that I paid for rush delivery after putting me on hold multiple times. At the end of the day they did not care and only offered a refund after I raised my voice and used profane language.
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Posted 2 months ago
My wife did love the flowers. That said, I must add that that your driver did not either ring the bell or call me, the flowers were just dropped off in front of the garage several hours later than expected. This was your “Premium Selection” and phone calls were not returned and I expected somewhat better service.
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Posted 3 months ago
A total rip off! The flowers that were delivered were NOT what I purchased according to the image. Some of the flowers were even dying! Like seriously, would they give their own mother that sh*t on her birthday?! I have attached pictures so you too can see how much they're NOT the right flowers. There's no basket, no butterflies, not even the flowers are the same!. I already filed a complaint. These were delivered TODAY! and today I am posting this review. I WILL NEVER SPEND MY HARD EARNED MONEY HERE AGAIN!
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Posted 3 months ago
My son had to say goodbye to his sweet dog, so I ordered a basket of fruits etc with a stuffed puppy inside. They said the basket was wonderful and looked scrumptious. They weren’t able to deliver Sunday on 3/2 as I hoped, but it was there the next day.
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Posted 3 months ago
This company delivered the most beautiful basket of very fresh, fragrant flowers to my sister-in-law in Arizona. I was so skeptical and afraid to order this way, and I was very pleasantly surprised. They did the most wonderful job.
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Posted 3 months ago
Did not receive what was ordered. The comment for the ribbon did not contain all the wording it should have and the most important one missing sympathy. It made me feel as though I was sending it to someone still alive and not deceased. Highly dissatisfied. Never expected this to happen at a time such as a funeral. 😬
FlowerShopping.com 1 star review on 8th April 2025 FlowerShopping.com 1 star review on 8th April 2025
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Posted 3 months ago
Did not receive what paid for it's been a month and still do not have refund Scam company Do NOT order from here
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Posted 3 months ago
I loved the selection offered and several very unique arrangements that I had never seen before. Placing the order was super easy and the communication from when they received the order until it was delivered was amazing! Truly, this company is very customer focused. No issues whatsoever. Happy to support a family run business.
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Posted 3 months ago
FlowerShopping.com is rated 1.3 based on 539 reviews