FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.29

1.3 Rating 505 Reviews

7 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.3

Based on 505 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 1 star review on 30th May 2025

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowershopping.com did an incredible job in putting a deluxe flower arrangement together for my girlfrield's Birthday. The delivery was right on time, and the arrangement was beautiful. I'm very happy with this service.”

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Posted 2 weeks ago

“I placed an order the day before delivery. I was notified on the date requested that they do not deliver to the address. It was too late for me to find another place. Very untruthworthy”

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Posted 2 weeks ago

“So happy and will be ordering again! They went out of there way to make sure my order was fulfilled and the recipient got the delivery! Best customer service!!”

FlowerShopping.com 5 star review on 16th May 2025

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Posted 2 weeks ago

“I ordered a cross for a funeral for $200; charged my card They instead delivered a flower spray at a much cheaper cost but will not refund the money.”

FlowerShopping.com 1 star review on 15th May 2025

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Posted 2 weeks ago

“I’m based in Calgary, and my Director urgently needed same-day flower delivery for a dinner in Vancouver. After a quick search, this was the only service I found that could deliver on such short notice. I placed the order right away without checking the reviews—only to read them afterwards and start panicking about the quality. To my surprise, the delivery driver called within an hour to clarify an issue with the address, and then sent me a photo of the arrangement once it was delivered. While the flowers didn’t exactly match the online photo, the bouquet still looked nice—especially considering the last-minute nature of the request. In the end, I was relieved and grateful that everything came together as needed.”

FlowerShopping.com 3 star review on 14th May 2025

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Posted 2 weeks ago

“I ordered an arrangement specifically for the vase it came with, I paid over $125 for the arrangement, a medium size stuffed animal and an I love you balloon! What was delivered was NOT what I ordered!!!! It came from Albertsons and was an I am thinking of you balloon which they said was the same sentiment! I do not think so!!!!! The vase was wrong and the stuffed animal was not worth $25!!! I attempted to have them fix this but was told it was fine. I will NEVER order from here again and I will let everyone I know how terrible their service is and customer service or lack there of!!!!”

Helpful Report

Posted 2 weeks ago

“I bought my Mom flowers for Mother's Day and she was very happy with them. The arragement was perfect and she loved the basket the flowers where in. They where very quick about delivering them. I also got ballons with my order. They where from the 7 fur babies and that made my Mom"s day. Once agian thank you for both mine and my mom's day wonderful”

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Posted 2 weeks ago

“My experience with Flowershopping.com was extremely disappointing and the customer service was very bad. I live out of state and order Mother's Day flowers for my sister. We lost our mom and only have each other. One attached photo is what was ordered, the other is what was delivered. When I reached out the to customer service for support, I was basically told too bad the florist stands behind their work. Well the work is horrible! Worst experience I have had and horrible customer service.”

FlowerShopping.com 1 star review on 13th May 2025

Helpful Report

Posted 2 weeks ago

“I placed an order on May 4, 2025, to be delivered on May 12, 2025. They charged me extra $10, saying 5/12 was a day after Mother's Day. I paid a "Rush Fee" to get the flower delivered by noon on May 12. It is now 5 pm on May 12, and the flower has not been delivered yet. I spoke with a staff on the phone but am not sure if or when the flower will be delivered. Extremely frustrating.”

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Posted 2 weeks ago

“I ordered the “Dazzling Dahlia” premium bouquet from FlowerShopping.com for over $120 as a special Mother’s Day gift. My mom’s favorite flower is the dahlia — it’s the entire reason I chose this bouquet. What she received? A generic bouquet of cheap zinnias. Not a single dahlia in sight. I contacted customer service expecting them to fix the mistake. Instead, I was quickly brushed off. No refund, no partial credit, not even an apology. Their excuse? They say they can “substitute based on availability and value.” But substituting premium dahlias with inexpensive zinnias is NOT equivalent — it’s a bait-and-switch. This feels fraudulent. The product is advertised using a specific premium flower in the name, but they deliver something entirely different and of lesser value. That’s dishonest. If you care about getting what you actually paid for, or want to send a meaningful gift, do NOT use FlowerShopping.com. There are much better and more trustworthy options out there.”

Helpful Report

Posted 2 weeks ago

“Flowers were order on a Wednesday for a Thursday-Sunday with preference on Sunday. Saturday night I get an email the order is delayed until Monday. On Sunday I get an email that they canceled my flower order for Mother’s Day! Terrible service! Still waiting on a refund!”

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Posted 2 weeks ago

“Wow is all I can say. The gentleman who helped me order this over the phone was lovely. iPhone them and the night before and it was delivered the next morning very impressed how fast it was done and how beautiful the bouquet of flowers looks and the price was reasonable.”

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Posted 2 weeks ago

“Says ordered was delivered for Mother’s Day and it was not. Every time I try to call and talk to customer service they hang up. Don’t waste your time or money. Must be a scam”

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Posted 2 weeks ago

“Ordered flowers for same day delivery (with a flex of that day up to two days later) - flowers were not delivered on the date requested so sent an email that said I would get a response within 24hrs. Next day, past the 24hr mark, still had not heard so called customer service. It was past hours for service but the person on the phone still created a ticket for me. Got an email response within an hour (interesting...) asking what I would like done. I responded and asked for a full refund and have yet to hear back from them. I wouldn't recommend ordering from here. Also, they only state that their website is in USD AFTER placing an order so as a Canadian I was a bit shocked at the actual cost.”

Helpful Report

Posted 2 weeks ago

“I was really disappointed with the flower arrangement I ordered from FlowerShopping.com for my mom on Mother’s Day. The bouquet that was delivered looked nothing like the one pictured online. I had chosen an arrangement that was supposed to feature pretty pink flowers mixed with roses and purple blooms, but what arrived was mostly green foliage with only a few scattered flowers. It lacked the vibrant, cheerful look I was expecting, and it just didn’t feel special enough for such an important occasion. I hope FlowerShopping.com takes more care in accurately representing their arrangements in the future”

FlowerShopping.com 1 star review on 12th May 2025

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Posted 2 weeks ago

“First of all, I ordered flowers on May 7 to be delivered to my mom and mother in law on May 8. I received an email for both orders saying the order was cancelled because the credit card authorization wasn’t completed. So either your company messed up or the florist because I had confirmation numbers for both orders. My mom stayed home all day waiting for the delivery. I called on May 9 and talked to Paris twice. The second time she took my information on two different tickets and was going to send them to the “front of the line” so I could get this MESS straightened out and find out what happened. Well, here it is Monday morning AFTER Mothers Day and I never got a call back. Thanks for the “help”. I had problems last year with your company (the flowers were late and in horrible condition and had to be replaced) and tried again this year thinking it was just a glitch. I will NEVER use your company again!”

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Posted 2 weeks ago

“Thank you for delivering beautiful flowers to my mom for Mother’s Day. I really appreciate the customer service you offer. Tammy”

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Posted 3 weeks ago

“Stunning! They did have some replacements obviously so it was not exact. The florist just uses the flowers that have at that time that match the theme. But all the flowers were fresh, beautiful and had the purple theme I ordered. Delivery was on the exact day I chose even though I chose the option that they could come later. Amazing! Thank you!”

FlowerShopping.com 5 star review on 10th May 2025

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Posted 3 weeks ago

“I placed an order on April 18th to be delivered on May 1st. You would think with that much notice that they would be delivered. I called that night and the next day to check the status and they couldn’t provide one. The flowers were never delivered. DO NOT use them.”

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Posted 3 weeks ago

“Ordered Mother’s Day flowers for delivery on May 8th, the Thursday before Mother’s Day. On Thursday, I get an email saying that they can’t deliver until Monday the 12th, the day after Mother’s Day. I sent an email in response asking why they can’t deliver on Thursday. Then they cancel the order completely!! I called their call center in India, and they tell me that I cancelled the order!! Complete garbage and what disgraceful customer service. Never again.”

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Posted 3 weeks ago

FlowerShopping.com is rated 1.3 based on 505 reviews