BEWARE this company's prices are all in US dollars!! Even during final check out the price remained at $208.00 but after the order was placed my credit card was charged $288!! Such a sneaky company! The arrangement we ordered wasn't great either, it looked like something you'd get from the grocery store. Their substitution policy also states that, "If the exact flowers or container you have selected are not available we will create a beautiful bouquet with the freshest available flowers. We will only substitute items of equal or higher value." That would be a great substitution policy to follow, however, they substituted the majority of the beautiful yellow roses for YELLOW DAISIES! And we had even upgraded to the deluxe version!!! We were so disappointed. When I reached out to the company with a photo, they contacted the florist and said that the policy was followed exactly LOL! I had asked for a full refund, and was denied. Even a discount would've made this experience ok, but terrible resolution to a clear problem. Other family members also ordered from this company too on the same day I did, and they received a completely different arrangement than what was ordered! And the additional stuffed animal added to their order, was not even delivered. SUCH AN AWFUL EXPERIENCE! Go with a company that is local and talk with a florist you trust. Kicking myself for ordering from here, my loss is your gain, save your money. I hope this helps someone. My grandmother has cancer and we wanted these to be perfect for her in the hospital, so disappointing.
3 weeks ago
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