First of all, I ordered flowers on May 7 to be delivered to my mom and mother in law on May 8. I received an email for both orders saying the order was cancelled because the credit card authorization wasn’t completed. So either your company messed up or the florist because I had confirmation numbers for both orders. My mom stayed home all day waiting for the delivery. I called on May 9 and talked to Paris twice. The second time she took my information on two different tickets and was going to send them to the “front of the line” so I could get this MESS straightened out and find out what happened. Well, here it is Monday morning AFTER Mothers Day and I never got a call back. Thanks for the “help”. I had problems last year with your company (the flowers were late and in horrible condition and had to be replaced) and tried again this year thinking it was just a glitch. I will NEVER use your company again!