I ordered to arrangements for my mother's funeral. Since it was a local florists that arranged these for my mom's funeral this really goes towards that particular florist in Long Island but they shoukd vet who they use. 1st Loving Heart tribute. The flowers colors were pretty it did not look like a heart but more like a round oddly shaped wreath. They did not use a normal wired shaped frame that look like a heart, they created something out of some wires covering with aluminum foil and using foam rectangular blocks to create a triangle behind it. I had to rearrange the flowers myself to make it look like somewhat of a heart. I ordered and paid for the ribbon which was attached to the stand with packing tape and Staples visibly showing. The letters were already unpeeling and they must have run out of the letter v since they ripped the middle part of a letter A off and use that instead. Needless to say it was so extremely unprofessional and sloppy that I had to run out and create my own ribbon. Even the bow they used at the bottom was all smashed and crushed and they used a plastic straw and packing tape to try to create a floral wooden pic that normally a bow is attached to. The company would only give me 15% off because they said that the amount of flowers value was equivalent, but I did not agree as a lot of it was already wilting the ferns were already curling and the baby's breath was already drying up. The 2nd was the the Yellow Dawn Spray, which actually was delivered in a container instead on a stand and had not one of the flowers in the photo in the arrangement! The ribbon I paid for was missing! They did use the colors but I got no phone call saying they would be changing the entire arrangement, clearly there is a difference between arrangement in a pot and a spray!!! I had to rrun out and make my own ribbon. I would not recommend this company, also there was no follow-up email after I ordered I actually had to call the company and ask him if they got the order even though it had been placed over two weeks ahead of time I never got any communication back from them. I will never use this company again it made a stressful situation even more stressful. They refunded me 50% on the yellow Spray and 15% on the heart.