I have been ordering yeast for 2 years from FSD. In the last 3 to 4 months we have received at least 4 cases of yeast ruined or partially damaged by water and moisture intrusion. Once water gets soaked into the cardboard and starts wicking to the yeast, it can spread thinly and quickly and impregnate the yeast packages. One delivery, the sour rotten egg kind of smell was very strong and pervasive, and eminated from the case before it was opened. Two of us did individual sniff test of all 24 pounds of yeast in the case, could only locate 4 that did not have a foul smell. That was a loss of 83% of the yeast in the case, and then we had to immediately order another case. We told shipping of the problem and asked for them to prevent water from condensation on the gel packs from wicking into the yeast. Their solution was to put open topped baggies over the frozen gel packs. This did about as much good as a screen door in a submarine. The delivery service delivered the box on its end, and the water wicked all over the yeast again. Do you think the shipping department can spend 17 cents on a tall kitchen garbage bag to wrap around the cardboard case of yeast to provide what is called "barrier protection" against the condensation of moisture on the gel packs ? We pay $70.00 a case for yeast, don't you think it would be worth the investment to properly package your product ? We wish you would because in this town in the Midwest where fresh yeast is hard to come by, we depend on Food Service Direct to deliver good quality yeast delivered us to survive. Can you please put in a word with shipping, or make dry ice an option ?