FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.40

4.4 Rating 4,378 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,378 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivery. The product is top quality and the prices are great. The website is easy to navigate and order. I have ordered from Food Service Direct numerous times and have been satisfied with every order. Thank you.”

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Posted 2 months ago

Thank you for your wonderful review. We are thrilled to hear you are happy with our service and we cant wait to see you on foodservicedirect.com again!

Posted 1 month ago

“Opened each product to find it was satisfactory as far as freshness and how it was advertised. Will order again”

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Posted 1 day ago

“The food we ordered was as expected and of good taste and quality. The service was excellent in recieving it in a fast and timely matter.”

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Posted 1 day ago

“I have had great customer service so far and the products are awesome”

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Posted 3 days ago

“The product I ordered came quickly.”

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Posted 5 days ago

“I was very impressed with the rainbow trout filets, they were apparently flash frozen so it wasn't one big frozen block of filets. They arrived quickly, well insulated, and they are delicious. I plan on ordering again soon !”

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Posted 6 days ago

“I love the prickly pear sauce frozen. Will definitely order again when this is gone!!!”

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Posted 1 week ago

“Easy to order, arrived in reasonable time.”

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Posted 1 week ago

“Thank u for ur service to provide my mini home family stores”

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Posted 1 week ago

“Very pleased with the ease of placing the order and receiving it in a timely manner.I will order in the future.”

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Posted 1 week ago

“I got exactly what I ordered at the time it was promised. Customer Service on the was knowledgable about my order.”

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Posted 1 week ago

“Great service, but prices are rediculous.”

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Posted 1 week ago

“The delivery service of the cake was very poor, as well as the packaging. By the time ther cake arrived to me, it was warm and the icing of the cake was sticking to the card board box. I was very disappointed and will probably never order from your again due to the poor quality of the delivery.”

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Posted 1 week ago

“The package arrived on time. Very happy with the delivery.”

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Posted 1 week ago

“We ordered the Al Pastor and we will definitely order again. It is amazing! Wonderful! Couldn't be happier!!!”

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Posted 1 week ago

“I purchased 50# of Sweetex shortening. The order came quickly. What I would change- the box the shortening was in was coming apart, held together by the shipping straps. I would be willing to pay the extra for the shortening to be shipped in a bucket. Great product!”

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Posted 1 week ago

“Good service, no problem ordering and very satisfied.”

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Posted 1 week ago

“I love Wyler's Mrs. Grass Homestyle Beef Stew Mix. I have relocated from the North to the South and can not find it here. So Thank You for being able to help me find this mix.”

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Posted 1 week ago

“We ordered the 3 gallon dragonfruit and it is wonderful! I eat a bowl 1-2 times a day and was tired of paying $16 bowls each time. I have added all the bowl extras to my cupboard and have fresh or frozen fruit to add. It’s delicious! I was unsure about ordering from here after reading some of the reviews, but I’ve been pleasantly surprised!”

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Posted 1 week ago

“Destiny was amazing keeping in contact with me when my package was damaged my postal service. She reassured me that she would help my package get replaced asap. I’m a forever customer.”

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Posted 1 week ago

“A+++ Order and shipping was wonderful”

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Posted 1 week ago

FoodServiceDirect.com is rated 4.4 based on 4,378 reviews