FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.41

4.4 Rating 4,697 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 8th April 2025

FoodServiceDirect.com 5 star review on 4th January 2025

Rebecca Hines

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A perishable order delivered promptly and well packaged.”

Helpful Report

Posted 2 weeks ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 2 weeks ago

“great service , will be using often”

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Posted 3 weeks ago

Thank you for your review! We are happy you found us and hope to see you again soon!

Posted 2 weeks ago

“Had ordered refrigerated meat. They were shipped with great care using cold packaging ice. Meats were still cold when arrived. Food Service Direct did a good job shipping to the westcoast Seattle customer”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 3 weeks ago

“I ordered two boxes of Swai and they arrived completely frozen, none broken in transit. I will order from this company again.”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 3 weeks ago

“Great service, good prices and fast delivery.”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 3 weeks ago

“Best saucage in the world”

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Posted 3 weeks ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 3 weeks ago

“I got very fast service and the product is just what I needed!”

Helpful Report

Posted 3 weeks ago

Thank you for your kind words! We are thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 3 weeks ago

“We love your service!”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 3 weeks ago

“It will be nice if I get a discount sometimes but I love this food service and I always order from them and even without a discount I probably will”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are thrilled to hear you are happy with our service. If you haven't already, please sign up for our mailing list to stay up to date on all the latest promotions and deals we have to offer. We hope to see you again soon!

Posted 3 weeks ago

“Reliable delivery as needed for health care.”

Helpful Report

Posted 3 weeks ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 3 weeks ago

“FoodServiceDirect was able to deliver a kind of cookie I can’t find where I live now- and they were delicious!”

Helpful Report

Posted 3 weeks ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 3 weeks ago

“The product quality is amazing and the packing and delivery is so professional. I love this company.”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 3 weeks ago

“Excellent product So glad I can order them Sausage sticks can’t find in the South”

Helpful Report

Posted 3 weeks ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 3 weeks ago

“Delivery is always prompt and correct.”

Helpful Report

Posted 3 weeks ago

Thank you for your kind words! We are thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 3 weeks ago

“I used to buy wings from WM, blazin wings, but they discontinued them. Could not find anything that came close to them till I bought these ones from you. Very close to same taste and ease of cooking. Love, love them very much. I buy then and share them with a relative. Very glad I found these.”

Helpful Report

Posted 3 weeks ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 3 weeks ago

“I love when I order from y’all the food I oder is still pretty well frozen when I get it& pretty quick”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 3 weeks ago

“Great selection of stuff that's hard to find elsewhere. Easy ordering, fast delivery. Very happy customer.”

Helpful Report

Posted 3 weeks ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. We are happy you found us and hope to see you again soon!

Posted 3 weeks ago

“We received our product and it was in perfect condition and was very delicious top quality stuff”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 3 weeks ago

“Prompt and perfect”

Helpful Report

Posted 3 weeks ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. We are happy you found us and hope to see you again soon!

Posted 3 weeks ago

“The service was great and quick delivery”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 3 weeks ago

FoodServiceDirect.com is rated 4.4 based on 4,697 reviews