FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.41

4.4 Rating 4,697 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 8th April 2025

FoodServiceDirect.com 5 star review on 4th January 2025

Rebecca Hines

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trying not to use Amazon these days but I love these chicken broth envelopes and can’t find them in stores. So I looked around and found these people who had fast delivery. And it turned out even cheaper than Amazon!”

Helpful Report

Posted 3 weeks ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 3 weeks ago

“Excellent says it all! We are very satisfied with our order and service provided. Soon we may need to reorder. Thank you for fast delivery and a smooth process.”

Helpful Report

Posted 3 weeks ago

Thank you for your review and you are very welcome! We are delighted to hear you are happy with our products and service. We are happy you found us and can't wait to see you again soon!

Posted 3 weeks ago

“Great service and prompt delivery.”

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Posted 3 weeks ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. We are happy you found us and hope to see you again soon!

Posted 3 weeks ago

“Great product, fast shipping, and fair prices.”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 3 weeks ago

“I like to look for things”

Helpful Report

Posted 3 weeks ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 3 weeks ago

“The assortment pricing ordering and delivery. We’re all very easy and seamless. We will definitely look to order again.”

Helpful Report

Posted 3 weeks ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. We are happy you found us and can't wait to see you again soon!

Posted 3 weeks ago

“ALL WENT WELL THANKS.”

Helpful Report

Posted 3 weeks ago

You are very welcome and thank you for your review! It was a pleasure serving you, and we hope to see you again soon.

Posted 3 weeks ago

“Always a perfect online transaction in every way❣️ Fast shipping.”

Helpful Report

Posted 3 weeks ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. We are happy you found us and hope to see you again soon!

Posted 3 weeks ago

“Great variety Great Service Fast delivery Low prices”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 3 weeks ago

“Awesome! My family came to visit from Germany and they wanted pizza rolls from Buffalo. Order arrived frozen and packaged perfect.”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 3 weeks ago

“Everything was absolutely wonderful!”

Helpful Report

Posted 3 weeks ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. We are happy you found us and hope to see you again soon!

Posted 3 weeks ago

“Great people, great service.”

Helpful Report

Posted 3 weeks ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. We are happy you found us and hope to see you again soon!

Posted 3 weeks ago

“Great product. Great service!”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 3 weeks ago

“Fantastic service”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 3 weeks ago

“Fast delivery of a product that is hard to find”

Helpful Report

Posted 3 weeks ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 3 weeks ago

“Arrived in perfect condition surprised at the size of the frozen container. Now i have the same croissants whole foods sells at less than half the price”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 3 weeks ago

“FoodServiceDirect has a great selection, ships quickly, and items are well packed. The couple times I had an issue with an item their customer service was great and promptly resolved the issue.”

Helpful Report

Posted 3 weeks ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. We are happy you found us and hope to see you again soon!

Posted 3 weeks ago

“Arrived when expected and well packed to keep Item cold. We were impressed and will purchase again!”

Helpful Report

Posted 1 month ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 1 month ago

“All was very good!”

Helpful Report

Posted 1 month ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. We are happy you found us and hope to see you again soon!

Posted 1 month ago

“Thank you service was long to ship product is ok”

Helpful Report

Posted 1 month ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. We are happy you found us and hope to see you again soon!

Posted 1 month ago

FoodServiceDirect.com is rated 4.4 based on 4,697 reviews