I understand that my order was a special order and that it "could" take up to 3-4 weeks to recieve it. I waited 4 full weeks and then called to see when I should be expecting it. I was then told that my order was cancelled. I NEVER recieved an email stating this. The customer service rep told me that I would get one that day, never happened. ALSO the rep told me she would send me an email with the vendors information and that they might be able to help me track down the items I was looking for. NEVER got that email either. As a customer, I feel pushed aside. I will not be ordering from you again because my happiness was deliberately pushed aside.