Flowers themselves were nice. But be warned to cancel you have to phone/email them and they will interrogate you about why you are quitting. I stated I was having financial issues and did not want to keep clicking 'delay' for each delivery, I wanted to pause permanently, otherwise I may forget and end up paying. They told me they can't do that and have to delete my account. The man on the phone got very curt and seemed annoyed with me that I was leaving. They must be paid comission based on retention of customers. Really put me off ever coming back and left a sour taste.