I spent over £1000 on an order and when I received the delivery it was just a box, completely empty except for a random pair of men’s slippers from a completely different company. Free people are refusing to refund or supply the items despite photographic evidence of what transpired. Basically accused me of lying despite the proof I had and having been a loyal customer for many years. Complete scammers, disgusted and won’t be buying from them again.
5 months ago
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