Very important that my sister get a bouquet of flowers to cheer her up because she starts chemo on Monday, I ordered the flowers on Friday to be delivered on Saturday with a box of chocolates. I called her Sunday and no delivery was made. From you flowers didn't let me know that there was an issue. If I had known I would have called a local florist to deliver arrangement and hoped it was a nice one. Now if anything happens and I don't get the opportunity to let her know she is in my heart and prayers it will be this service that caused it. You need to operate in a smaller market and get that working before expanding.