Absolutely awful. They advertised online they deliver to Hampstead,NC and then didn't tell me they didn't find a florist till late in the day when I had to ASK and too late to get flowers deliivered for a birthday. I demanded my money back and went elsewhere a day late and embarrassed. They also said they would send an apology to my sister for not sending the flowers on her birthday along with a nice floral arrangement the next day. Same thing again, I had to call them and they never found a florist...Finally, 3 days later and after I emailed them the name of the only local florist I could find there, she was sent a cheap arrangement. Never again !